Hi, also helping in a user group Altiris, I am also in research of Internet Space for sharing & communications.
- LinkedIn is just sharing & following Contact, with some stuff to store (& share files?) I am not using.
- Symantec Connect is a good forum place, but not easy to navigate, and with the missing a true connect email/like News/Forum capabilities. So Users can not send a email to share a question to the group. They need to create article on the web page, and they don't.
- I keep an eye an shared tools from Google: KNOL, Docs, Sites, Groups... But don't really use for sharing, except for sharing database XLS using docs, most use just in a personal for the moment.
I am also interested your investigation other tools.
As partners don't want share their Knowledge to other, are competitor, and knowldege are our value-added: No way to find a place with all this knowlege, except the KB Symantec.
Best regards.