Forum Discussion

sagrawal's avatar
sagrawal
Level 5
3 months ago

End of Support of Red Hat Enterprise Linux OS versions 7.9/8.6

On January 31, 2024, Veritas Appliance customers were informed about Red Hat Enterprise Linux (RHEL) OS versions 8.6 and 7.9 reaching end of support on May 31, 2024 and June 30, 2024 respectively. To...
tsysadmin's avatar
tsysadmin
Level 3
3 months ago

Hello Veritas team,

 

In response to your company's notification, we like to clarify one thing first:

a) Please share the appropriate Veritas NetBackup Appliance Upgrade Guide (I found one release 3.1.1). Our system information as follows:

NBU appliance 5250, RHEL 7.9 based on below kernel 3.10.0-1160

 

 

 

 

  • davidmoline's avatar
    davidmoline
    Level 6
    3 months ago

    Hi tsysadmin 

    This is not a Veritas support site and is run by the wider NetBackup community.

    This question is best answered by logging a support case.  That said, the appliance OS and NetBackup go together - you need to upgrade to a supported NetBackup appliance OS version. Looking at the OS version on the appliance is not entirely helpful.

    Have a look at this page and filter for your specific appliance version https://sort.veritas.com/eosl

    Appliance version 4.x looks to reach EOSL in June this year (this versions uses NetBackup 9.x). 
    I'd suggest upgrading to appliance version 5.x (which uses NetBackup version 10.x). 

    To upgrade, determine which version you want to go to and download the upgrade documentation for that release. Also, on the download support site (where the software can be obtained), there are various links to articles on pre and post upgrade tasks to perform to ensure a smooth upgrade.

    Cheers
    David