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Kev_Lamb's avatar
Kev_Lamb
Level 6
6 years ago

Data collection failed for: Audit

Hi,

I have two NBU Master Servers running v8.0 and a OpsCenter v8.1 and am having an issue with one of the master servers connection to the OpsCenter for the Audit data collection, everything else connects without issue.

The following error is shown on the data collection:
[Nbsl/Agent communication exception]: com.symantec.nbu.nom.scl.common.agent.exception.AgentException: IDL: Symantec/NetBackup/SL/NBSLOpException:1.0

I have tried restarting NBU and OpsCentre and rebooting the master but this still fails, I can get audit data directly from the master suing the nbauditreport command.

Any assitance would be appreciated

Thanks
Kev

  • Kev_Lamb's avatar
    Kev_Lamb
    6 years ago

    Did a google search on this issue but could not find anything, however I did find a commant to turn auditing on on the master server:

    nbemmcmd -changesetting -AUDIT ENABLED -machinename masterserver

    Ran this and I am now getting the full connection on OpsCenter, strange that this was disabled as I have never had this issue before with OpsCenter and the Master Server 

    Kev 

    Attitude is a small thing that makes a BIG difference

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  • Kev_Lamb's avatar
    Kev_Lamb
    Level 6
    6 years ago

    Did a google search on this issue but could not find anything, however I did find a commant to turn auditing on on the master server:

    nbemmcmd -changesetting -AUDIT ENABLED -machinename masterserver

    Ran this and I am now getting the full connection on OpsCenter, strange that this was disabled as I have never had this issue before with OpsCenter and the Master Server 

    Kev 

    Attitude is a small thing that makes a BIG difference
    • Krutons's avatar
      Krutons
      Moderator
      6 years ago

      I believe you can do the same thing in OpsCenter.

      Manage -> Hosts -> Edit Audit Settings

      • Kev_Lamb's avatar
        Kev_Lamb
        Level 6
        6 years ago

        Hi Krutons,

        Unfortunatley that option was not available for the master server until the Audit was started on the master server.

        Still trying to work out why it was suddenly disabled on the master after having it running for ages.

         

        Kev