Forum Discussion

Jinu's avatar
Jinu
Level 2
9 years ago

OpsCenter Data Collection Failed

Hi, We have upgraded Opscenter 7.5 to 7.7.1. Post upgradation data collection partially failed. [Nbsl/Agent communication exception]: ErrorCode - 25 : cannot connect on socket (Can not connect ...
Backup and Recovery
OpsCenter
Windows Server (2003-2008)
  • Jinu's avatar
    Jinu
    9 years ago

    Hi,

    Netbackup Support Team resolved the issue. According to them, it was known issue on 7.7.1. 

    Resolution:

    Enabled the agentid on the database level.

    Thanks

    Jinu

M_henriksen's avatar
M_henriksen
Level 4
9 years ago

Hi Jinu.

And how do you enable the agentid ?

Regards Morten