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Visarut_Sukmok's avatar
Visarut_Sukmok
Level 2
12 years ago

BSOD from vxio.sys

we have a Win2008 Microsoft Cluster with Storage Foundation 5.1 (upgraded to SP2)and the cluster Option.

The Cluster nodes restart regulary with a Bluescreen. 

 

My debugger said:

Probably caused by : vxio.sys

I've attached my VxExplorer analysis

business continuity
Restore
Storage Foundation for Windows
Troubleshooting
Windows Server (2003-2008)
  • Wally_Heim's avatar
    Wally_Heim
    12 years ago

    Hi Visarut,

    I see you are using SFW-HA 5.1 SP2 with VVR in a GCO configuration.  There are a few fixes post SP2 fixes that address BSODs with VVR that happen in the vxio.sys.  You should install CP16 to get the latest post SP2 patches to see if these resolve your issue. 

    Here is a link to CP16 that is for SFW-HA 5.1 SP2:  https://sort.symantec.com/patch/detail/6957

    Let us know if this resolves your issue.

    Thank you,

    Wally

     

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  • Gaurav_S's avatar
    Gaurav_S
    Moderator
    12 years ago

    Moving the thread to Storage Foundation for Windows Forum ..

     

    Thx

     

    G

  • Wally_Heim's avatar
    Wally_Heim
    Level 6
    12 years ago

    Hi Visarut,

    I see you are using SFW-HA 5.1 SP2 with VVR in a GCO configuration.  There are a few fixes post SP2 fixes that address BSODs with VVR that happen in the vxio.sys.  You should install CP16 to get the latest post SP2 patches to see if these resolve your issue. 

    Here is a link to CP16 that is for SFW-HA 5.1 SP2:  https://sort.symantec.com/patch/detail/6957

    Let us know if this resolves your issue.

    Thank you,

    Wally