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Panurgy_Support's avatar
Panurgy_Support
Level 3
12 years ago

BESR 2010 Offsite Copy: Old copies not deleting

Hi,

I have set up a backup with Offsite Copy enabled.  It's going to a 1 TB external hard drive.  However, I can't seem to figure out a way to make BESR delete the old backups...  We have 5 full backups dating back to 4/9/2012, all over 150 GB, with incrementals in between that are 20-40 GB each.

Is there any way I can set a retention policy for this?

Thanks!

Backup and Recovery
BESR 2010
System Recovery
System Recovery Offsite copy
  • criley's avatar
    criley
    12 years ago

    You can see that the sync between the primary and offsite has been working as the set # goes from 86 to 105 to 110 etc. Looks like an intermittent problem.

    As you are on 9.0.1 (old), I would suggest installing SP5 (9.0.5):

    http://www.symantec.com/docs/TECH193127

    This does require a reboot, even if it does not prompt you to.

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  • criley's avatar
    criley
    Moderator
    12 years ago

    Old copies not being deleted but where - the primary or offsite location? Or both?

    Is there any way I can set a retention policy for this?

    Yes, you specify this in the backup job (see setting for 'Limit the number of recovery point sets saved for this backup').

  • Panurgy_Support's avatar
    Panurgy_Support
    Level 3
    12 years ago

    They are not being deleted off the offsite location.

    EDIT:  The job is set to keep two recovery point sets at maximum.

  • criley's avatar
    criley
    Moderator
    12 years ago

    So I assume they are being correctly deleted at the primary location then?

    Also, what service-pack level are you running (check in Help/About for version details).

  • Panurgy_Support's avatar
    Panurgy_Support
    Level 3
    12 years ago

    Yes - there are 2 .v2i files, with some incremental (I assume - not very experienced with BESR, as you can probably tell, haha) .iv2i files as well.

    I am running version 9.0.1.36527.

  • criley's avatar
    criley
    Moderator
    12 years ago

    Can you provide a screenshot (from windows explorer) that shows both the primary and offsite locations? We need to be able to see filenames and date/timestamps of the files.

  • criley's avatar
    criley
    Moderator
    12 years ago

    You can see that the sync between the primary and offsite has been working as the set # goes from 86 to 105 to 110 etc. Looks like an intermittent problem.

    As you are on 9.0.1 (old), I would suggest installing SP5 (9.0.5):

    http://www.symantec.com/docs/TECH193127

    This does require a reboot, even if it does not prompt you to.

  • Panurgy_Support's avatar
    Panurgy_Support
    Level 3
    12 years ago

    Okay, sounds good.  I'll install that.

    Does this mean that I should be able to get rid of the 86, 105, 110, and 114 backups from the offsite drive without messing anything up?  Should I do that manually?  Shouldn't BESR do that for me?

  • criley's avatar
    criley
    Moderator
    12 years ago

    Yes, you can remove them manually if you like.

    Yes, BESR should do it automatically. Isn't that the whole purpose of your post on these forums..? wink