Cannot backup files, because BESR says no source files have changed since last backup (Info 6C8F1C69), even though all those backup are already deleted
I created a backup job that backup only selected files and folders. It ran successfully for the first time.
But then I found that I have selected some not-needed folders. So I modified the backup job, unselect those folders, and tried to backup again.
Before the 2nd backup, I manually deleted all those backup files, in order to delete the backup of those not-needed folders.
Then I executed the backup job again.
However, no backup was made. The event log said:
Info 6C8F1C69: A file and folder backup completed successfully. However, no files were backed up because none of the source files have changed since the last backup.
But as I said, all backup files made from last time were already DELETED!
Then I even deleted the backup job and created another one, having different job name, but doing the same things. But BESR kept remembering the no-longer-meaningful backup history, and refused to backup again.
So, in short:
How can I force BESR to create a new "recovery point" for a "selected files and folders only" backup job?
BESR version: 2010 Server Edition 9.0.0.35656
Windows version: Win2k8 Enterprise Edition R2 x64
Try going to C:\ProgramData\Symantec\FileBackup and deleting the catalog.dat file. I was having the same problem, and after about an hour of digging to find where they were storing the database for the file and folder backups, I finally found this file. Deleting it appears to have done the trick for me.
Though there is a knowledge base article about deleting this file to resolve another issue, I think they need an article for this specific problem as well.
