Forum Discussion

meg13421's avatar
meg13421
Level 3
11 years ago

Clean-up greyed out on Manage Backup Destination

I want to merge (collapse) some of my incremental backups.  However, the Clean-Up button is greyed out.  The drive drop down has my external drive in it.  However, the backups are within a folder on the drive.  I believe the program doesn't see the backups on the root of the drive and therefore it keeps it greyed out.
 
How do I change the DRIVES dropdown to have the path: B:\BACKUPS as opposed to B:\ (as it shows now). 
Backing Up
Backup and Recovery
Managing Backup Devices
Monitoring
System Recovery
Windows 7
  • meg13421's avatar
    meg13421
    11 years ago

    As I mentioned I have different computer's backup files in different folders.  I want to keep that organization as opposed to having all the images in the root.

    Therefore, I didn't move them to the root.  To me that is just a workaround for software that is inflexible to the user's needs.  It should allow me to choose a folder within that backup device. 

    I set-up a friends computer the same way and it works fine so something is incorrectly set.

    With that said, my main goal to retreiving these backups were to consolidate a base image and the incrementals to make a consolidated image.  I did find a workaround in the following post:

    http://www.symantec.com/business/support/index?page=content&id=TECH54987

    MEG

     

  • TRaj's avatar
    TRaj
    Level 6
    11 years ago

     

    Please check which drive is selected from Tasks -> Manage Backup Destination drop down as belowForum.JPG

     

     

  • meg13421's avatar
    meg13421
    Level 3
    11 years ago
    My Backup Drive is selected in the dropdown, but it doesn't return any backup sets. Again, the backup sets are in a folder (b:\backup\computername) on b:\. It acts like it is only searching the ROOT of B:\ and not the folders on B:\. Is this a setting (to search subfolders)? If so I can't find it. Thanks, MEG
  • Markus_Koestler's avatar
    Markus_Koestler
    Moderator
    11 years ago

    So obvousliy you need to move all the v2i and iv2i files to b:\, out of the subfolder, or change the backup location of the backup job to b:\backup

  • TRaj's avatar
    TRaj
    Level 6
    11 years ago

    Did it help ? Was curious to know if it was resolved ?

  • meg13421's avatar
    meg13421
    Level 3
    11 years ago

    One suggestion was to move the backup sets to the Root.  I don't want to do that since it would loss the organizational structure (I have multiple machines backing up to that drive).  I don't want those all intertwined.

    I can't change the location. The dropdown only has the root drive letter in it.  That was part of my initial question, is that set somewhere else in the program?

    Thanks,

    MEG

  • meg13421's avatar
    meg13421
    Level 3
    11 years ago

    As I mentioned I have different computer's backup files in different folders.  I want to keep that organization as opposed to having all the images in the root.

    Therefore, I didn't move them to the root.  To me that is just a workaround for software that is inflexible to the user's needs.  It should allow me to choose a folder within that backup device. 

    I set-up a friends computer the same way and it works fine so something is incorrectly set.

    With that said, my main goal to retreiving these backups were to consolidate a base image and the incrementals to make a consolidated image.  I did find a workaround in the following post:

    http://www.symantec.com/business/support/index?page=content&id=TECH54987

    MEG