Forum Discussion
Appologies I confuesed you I should have said 2) reset to factory defaults - it's an option that is built into the laptop on a hidden partition. Reformats the drive, reinstalls fresh copy of windows from the recovery partition and sets the settings and drivers.
When you say SSR do you mean Symantec System Recovery ?
If yes, then this is exactly what I want to do.
I now want to restore back to the backup I took with Symantec System Recovery before I did that reset.
The trouble is that when I click on Backup -> Recover My Computer I don't see that entry for the backup I took
The obvious reason for not seeing that entry is that Symantec System Recovery was reinstalled on the fresh windows so it doesn't know anything about the backup I created prior to re-installing windows (factory reset)
All I have is the backup directory with 3 files and custom restore only allows me to restore one of them not all 3.
I could probably mount the c volume and copy over the program data for symantec system restore from the previous version to this new one and that entry would possibly appear.
But before doing that I wanted to know if there's any non-hacky way to achieve this.
I would think it's a common scenario, but apparently not.
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