Forum Discussion
Yes, SSR = Symantec System Recovery.
Let me try to explain further ...
SSR is designed to protect (backup/restore) an entire machine in the event of failure. If you encounter a failure, the idea is that boot from the SRD (recovery disk) and restore your backup which should result in your machine being in the same state it was at the time of the most recent backup (this includes the operating system, program files and any user data).
By choosing to do a factory reset of your machine, you are almost making your SSR backup redundant. If you only wanted to restore 'user data' instead of installed program files, you could still easily achieve this.
As you said previously, you cannot just restore/copy back your program files as installed applications have registry entries and other changes in the Windows and Program Files directories. This just wont work in my opinion and I would not recommend it.
The trouble is that when I click on Backup -> Recover My Computer I don't see that entry for the backup I took
You can select File in the dropdown box under View by, then you can browse to your recovery points (backup images).
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