Forum Discussion
Right, so this is exactly the reason I chose SSR - my expectation was if I dod the backup I will be then able to restore "completely" just as you explained.
I had to do the factory reset because of support issues I'm having with my laptop and it was a last resort troubleshooting step as per instructions from laptop's support team. I was pretty sure before doing the reset that it will not solve my problem that is the reason I took the copy using SSR - so I can go back to where I was. So I did the reset - I replied to the customer support that it didn't help and now I'm ready to restore back. Does that make sense?
Anyway from what you wrote I understand that there is a way to achieve this restore using the windows interface of SSR? No recovery disk in my case needed correct?
I attached screenshot Capture006.png - is that what you meant?
So when I click Browse and navigate to where my backup is there's 3 files* and i'm only allowed to select one.
That's what I'm confused about.
The system backup that I did created 1 file for each of the partiotions. To be clear I didn't even know that I have 3 partitions (I assume the other 2 are were just hidden ones that were not visible through windows explorer and are there for windows\device recovery purposes).
I assume I can select Surface3_C_Drive001 and then click [Recover Now] and that would restore all I had on the C drive (os, content, program files) and then once that is done I can repeat the process for the 2 hidden partitions ?
What will happen after I click [Recover Now] - will it reboot and do the actual restore from the "dos" pre-os space?
*For clarification after I took the backup originally it looked like in the Capture008.PNG - so all the 3 partitions were sort of one in one single recovery point. That's a screenshot that I took before I did the reset - currently this table is empty.
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