Forum Discussion

Andreas_Horlach's avatar
Andreas_Horlach
Level 6
12 years ago

Norton Ghost users - Welcome to Symantec System Recovery!

As announced today (15 March 2013), Norton Ghost 15 is being discontinued, and will be replaced with Symantec System Recovery (SSR) 2013 Desktop edition. Click here for details. We'd like to welcome those customer who already have made the transition, or are thinking about it! Please use this thread to discuss any non-technical issues, such as functionality, upgrade information, etc. If you encounter a technical issue and require technical epertise, you are in good hands. This board is monitored by several SSR specialists, ready to assist. Simply start your own thread with your question. 

On the surface, Ghost 15 and SSR 2013 are very similar in the look and feel. The console hasn't changed much, so using the product itself should not be much of a learning curve. However, the engine itself has gone through several improvements. Here are a few of the changes in SSR 2013 from Ghost 15:       

  • Support for Windows Server 2012 and Windows 8
  • UEFI Support: Symantec System Recovery now enables boot from UEFI (Unified Extensible Firmware Interface) in addition to BIOS.
  • 64 bit Support:  32-bit and 64-bit recovery disks are now included. 
  • USB Recovery Disk: Create a custom Symantec System Recovery Disk on a USB device. Add 32- or 64-bit drivers.
  • Advanced Monitoring and Reporting: Symantec System Recovery Monitor is a new monitoring solution that's extremely simple to use and is FREE of charge to all Symantec System Recovery 2013 customers. It's a standalone and lightweight solution for managing up to 100 nodes. It’s simplicity and no extra dependency eliminates the learning curve for users. Intuitive GUI along with essential action controls provide crisp status along with ability to take desired actions seamlessly through the same view.
  • Improved support for virtual environments: Greater support for ESX, VMWare, HyperV, and Citrix.
  • Smart Reconciliation:  Now Backups and reconciliation are efficiently done by smartly tracking changed blocks. The reconcile time is drastically reduced to seconds by eliminating the need to do a complete reconcile in cases of crashes or abrupt shutdowns. In addition,  incremental backups are now up to 750% faster. (Incremental Backup without reconcile at least 35%, Full Backup 15% faster, Incremental Backup with reconcile – At least 750% faster than Norton Ghost 15)
     

For more information on SSR 2013, visit http://www.symantecsystemrecovery.com.

Again, welcome Norton Ghost users! Please let us help make the transition to SSR 2013 as seamless as possible. 

Backup and Recovery
Not Applicable
SSR 2013
System Recovery
Upgrade

97 Replies

Sort By
  • criley's avatar
    criley
    Moderator
    12 years ago

    I've just had this confirmed: yes, SSR 2013 is backwards compatible with Ghost 15.

  • anila's avatar
    anila
    Level 3
    12 years ago
    Hi, I just found out that Ghost will no longer be supported and we should move to SSR13. I am ok with this exciting move but here is my issue... about a month ago or so my Windows XP computer died (i.e. some hardware, not the hard disk) and I had to buy a new computer. I was "forced" to get a Windows 8 computer. I have at least 3-4 Ghost 15 licenses of which I could not install one on this new Windows 8 computer. I checked the Ghost forum and a lot of people were complaining not being able to use Ghost 15.0 on Windows 8 and caught by surprise. I must admit when I bought Ghost 15 licenses (retail boxes), I didn't pay attention at the time since I made assumption that newer versions would support newer Windows OS and I was simply behind in not having the latest OS. Is there any way for me to get at least one (may be two) Ghost 15.0 license upgraded/changed to SSR13 desktop edition? Please let me know. Thanks, Anil
  • MchBr's avatar
    MchBr
    Level 3
    12 years ago

    I've just seen the announcement as well and downloaded SSR 2013.  When I read the readme file I saw two bullets that caught my attention:
     

    • Symantec System Recovery 2013 does not support computers that use the GRUB boot loader.

    • Symantec System Recovery 2013 does not support computers that use Fedora Core3 Ext2/Ext3 or Grub 2 boot managers.

    I do have Grub2 with WIndows 8 and Ubuntu 12.10 on my system. What is not functioning with SSR 2013?

    (When I was still on Windows 7 & Ubuntu 12.10 with Grub 2 as boot manager Norton Ghost 15 worked perfectly).

    I did install SSR 2013 and made one backup of my C-Disk, no errors encounted.

    Thanks for any assistance.....

    Michael

     

  • Andreas_Horlach's avatar
    Andreas_Horlach
    Level 6
    12 years ago

    Michael -

    The backups will complete succesfully, as SSR 2013 supports those file systems. The issue would likely be during the restore. All partitions will likely be laid down succesfully, but the GRUB and\or GRUB 2 boot manager may not lay down correctly, resulting in a non-bootable system, which would require you to rebuild your GRUB bootloader. 

  • MchBr's avatar
    MchBr
    Level 3
    12 years ago

    Andy,

    thanks for your fast response. So, together with a tool that rebuilds my GRUB environment ('boot-repair') this should work fine, correct? First restore the system, then repair the boot manager and then restart....

    Another question:  for my system would you recommend to use the Windows or the Linux version of SSR 2013?  In the Windows version I could not see my Ubuntu partition (ext4), would I see the NTFS partitions in the Linux version?

    Thanks again.

    Michael

     

     

  • JAta2's avatar
    JAta2
    Level 4
    12 years ago
    Just installed the trial version and everything went great. Want to make the purchase but don't have the coupons that were mentioned... when can I expect them?