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Greg_Care's avatar
Greg_Care
Level 3
10 years ago

Symantec System Recovery & SNMP

We've a selection of customers running a range of versions from Backup Exec System Recovery 2010 to Symantec System Recovery 2013 R2. I've enabled SNMP on each and have software to receive the tra...
Backup and Recovery
Monitoring
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System Recovery
  • Greg_Care's avatar
    Greg_Care
    10 years ago

    My apologies - entirely forgot about this.

    This was a variety of failures - mainly on my part.

    One server had had the firewall settings reset blocking SNMP traffic, one had secondary SNMP software receiving the traps and somehow blocking the PRTG one and finally the MIBs had to be reuploaded due to a change in the way these were processed by PRTG (no longer had to be translated before use)

    I don't have much further in the way of detail as we didn't continue on with SNMP.

    Ended up moving to the PRTG IMAP sensor and email reports for backups as the SNMP sensor didn't support "Fail if no success seen in X hours"

    Long story short - not a Symantec issue

    --Greg

Greg_Care's avatar
Greg_Care
Level 3
10 years ago

My apologies - entirely forgot about this.

This was a variety of failures - mainly on my part.

One server had had the firewall settings reset blocking SNMP traffic, one had secondary SNMP software receiving the traps and somehow blocking the PRTG one and finally the MIBs had to be reuploaded due to a change in the way these were processed by PRTG (no longer had to be translated before use)

I don't have much further in the way of detail as we didn't continue on with SNMP.

Ended up moving to the PRTG IMAP sensor and email reports for backups as the SNMP sensor didn't support "Fail if no success seen in X hours"

Long story short - not a Symantec issue

--Greg