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sam75sam's avatar
sam75sam
Level 4
10 years ago

Symantec System Recovery 2013 R2 MS with different ssr client

Hi,

I use Symantec System Recovery 2013 R2 Management solution. Several product version are managed (10.0.1.xxxx, 11.0.0.xxxx, 11.0.2.xxxx, 11.1.0.xxxx). And several licence are used (SSR 2011, SSR 2013, SSR 2013 R2).

Sometimes, I see a good status of the clients (Backed Up) but the status is false because one of the disk is not backuped. How resolve this issue ?

I find this problem only for the old versions of ssr clients.

Thanks a lot

Backup and Recovery
SSR 2013
System Recovery
System Recovery console-UI
System Recovery Management Solution
Windows Server (2003-2008)

2 Replies

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  • sam75sam's avatar
    sam75sam
    Level 4
    10 years ago

    Thank you for your response. In the first time, I will upgrade the older version by the new

  • TRaj's avatar
    TRaj
    Level 6
    10 years ago

    Upgrade the older versions of SSR

    Also you will have to check one client at a time , check the error message.

    Also check if this occurs at the same time or if there is a different pattern.