System Recovery 16 to 18 upgrade procedures
- 5 years ago
I introduce the easiest method not to fail.
1. To upgrade from version 16 to version 18 SP4 or to update from the older build for version 18 to version 18 SP4, please download "System_Recovery_18.0.4_57077_Multilingual_Product.zip" from "Base and upgrade installers" in the below URL. You can upgrade and update using this installer.https://www.veritas.com/content/support/en_US/downloads/detail.REL215901
2. Right-click System_Recovery_18.0.4_57077_Multilingual_Product.zip and press "unblock" button like Figure 1 in the below URL on a machine that you would like to upgrade or update to SP4.
https://www.veritas.com/support/en_US/article.100011953
3. Unzip System_Recovery_18.0.4_57077_Multilingual_Product.zip.
4. Confirm your machine has IP address for DNS server by a command "ipconfig /all" on a command prompt. If IP address for DNS server is not registered, please do it like Figure 5 in the below URL.
https://www.veritas.com/support/en_US/article.100046027
5. Double-click Browser.exe in the unzipped folder. If you experience the message “Some files used for the Veritas System Recovery installation are corrupt. Please use a valid media for installation.”, instead of Browser.exe, install using Setup.exe in SSR32 (for 32bit) or SSRx64 (for 64bit) folder like below.
https://www.veritas.com/support/en_US/article.100031615
6. After installation completes, please reboot your machine.7. After rebooting, version 18 SP4 will be active on your machine. The existing backup jobs and backup histories are kept.