System Recovery 2013 R2 Management Solution Upgrade to VSR 16
Hello,
We currently have SSR 2013 R2 Management Solution in place which manages quite a few systems for our organization. We wish to upgrade to VSR 2016, however I'm receiving conflicting information. The admin guide states that the upgrade should be completed via Symantec Installation Manager. However, I have no product updates available. Support rep who didn't really sound like he knew much about the process and seemed unsure of his responses suggested that the upgrade must be done by installing VSR 2016 over our existing installation. Based on my conversation and the tone of uncertainty, I'm not comfortable with following his directions at this time.
Has anyone performed this upgrade that could assist on which path to follow?
we have done this in our DEV environment. What you need to do is DL the VSR 16 file (ours was VSR_Management_Solution_16.0.0_55886) and inside there you will see Veritas_SSR.en.pl-lang.xml
you then need to tell SIM to use that file...
so in SIM click Settingsclick Change product listings
add path and hit ok
then it will be there under install new products
...
