Forum Discussion
- Markus_KoestlerModerator
Yes, here: http://www.symantec.com/docs/TECH201802
- AirGigLevel 3
ignore
- vic1234Level 3
Markus, when I click on link I get:
The URL you've tried isn't returning content. There are two possibilities:
- There is no article associated with this URL. Try searching our Knowledge Base.
- The article is protected and requires you to be signed into an authorized account to read it. Sign In with your SymAccount
I am logged in so the article is gone. Do you have a correct link? Thanks
- Markus_KoestlerModerator
This is for SSR 2011 but it should work also for SSr 2013
http://www.symantec.com/business/support/index?page=content&pmv=print&viewlocale=&id=TECH157372
- vic1234Level 3
I'll give it a try Thanks, I think I should say solved or something but don't know how to do that.
- vic1234Level 3
Markus, I'm not ready to delete SSR 2011 (actually 2013 on 64bit WIN8.1PC) but I noted on the instructions I've shown below, that the command line for the 32 and 64 bit versions of the program seem to be reverced. Please comment. Thanks,
Instructions on link are:
For 32-bit* Systems: UninstallSSR2011.bat -I "C:\Program Files\Symantec\Symantec System Recovery\"
For 64-bit* Systems: UninstallSSR2011.bat -I "C:\Program Files (x86)\Symantec\Symantec System Recovery\"
- TRajLevel 6
Hi ,
I will request you to call symantec support to help you run uninstall.bat.
Thanks
- vic1234Level 3
I haven't paid for support. What phone number can I call so they will give support?
I can follow the instructions given but why does the instructions reference the 64 bit program directory for a 32 bit program uninstall and conversly reference the 32 bit program directory for a 64 bit program uninstall. Are the instructions correct or not? If not, shouldn't they be corrected? The last update was 5/20/2014.
- Markus_KoestlerModerator
I think if you install the 32 Bit version of SSR on a 64 Bit OS you need to run UninstallSSR2011.bat -I "C:\Program Files (x86)\Symantec\Symantec System Recovery\".
- Markus_KoestlerModerator
Have you already tried?
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