Forum Discussion

mickelingon's avatar
mickelingon
Level 5
14 years ago

When restoring data disk server fail to start

Hi Im using BESR 2010 to backup and restore a SQL server. I can restore C: drive, but when I restore the D: the server fails to start. Any thoughts on this. Have I missed any settings? Mike
Backup and Recovery
BESR 2010
Restore
System Recovery
Andreas_Horlach's avatar
Andreas_Horlach
Level 6
14 years ago

One thing - on this server, if possible, can you start a whole fresh backup job? I want to rule out the possibility that SSR is tripping on something BESR left behind. As a test, do this:

  • Stop the Symantec System Recovery and the Generic Mount Services.
  • Go into SSR and delete the backup job.
  • Go to the C:\Users\All Users\Symantec\RPAM folder and delete everything in there.
  • Go to the C:\Users\All Users\Symantec\Symantec System Recovery\ and delete the 'history' and 'schedule' folders.
  • Restart the SSR and Generic Mount services.
  • Create a new share on the NAS.
  • Create the new backup job in SSR, pointing the backups to the new share. (Do not delete the old backup destination off the share as that is your last known good backup for this server)