Forum Discussion
I upgraded two of my machines this weekend to Windows 10 and as a result a trial version of Symantec System Recovery 2013 R2 has been installed on the computers. Before the upgrade to Windows 10 I was running Windows 7 Pro with two valid licenses (which Symantec has confirmed are valid) but neither computer will accept either license.
I called Symantec support today and the phone agent wasted my time by searching for my licenses only to parrot back what I already knew to be the case. Then after a total of twenty minutes on the phone (which I'll never get back) he told me that Symantec was working on a patch and the Symantec System Record 2013 R2 doesn't work on Windows 10 and that I wouldn't be entited to patch when and if it comes out since my licenses are due to expire and he said that the patch wouldn't be available for several months.
This is simply the most stupid thing I've heard. I went from having valid backups and licenses to having invalid licenses and potentially invalid backups. Way to go Symantec. Basically if my systems crash now you essentially left my high and dry.
Thanks!
It's time to search for another open source free reliable backup solution.
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