Windows 10? New software update for Symantec System Recovery 2013 Desktop Edition?

@cjm

Thank you so much, cjm !  The procedure you described worked perfectly for me !

Afterwards I have been able to create backups.
All my partitions / disks are of type MBR, Layout = Simple, Type = Basic, File System = NTFS.

I cannot understand Symantec not being able to provide a fix / updated version of their System Recovery 2013 R2 software for Windows 10, yet !
Sorry Symantec, such a shame, but this is a total NO-GO !!!

For the system restore, I rely on the "Lights Out Restore" that is already an entry in the boot options and that has not been removed by the Windows 10 installation.

Thanks cjm,

This worked for me too. Just to note that I also had to make the compatability mode available for All Users to make it work for me.

That's a great help. In the past it has taken Symantec some time to come up with the fix and I was worried that the trial period would expire before that happened.

@cjm

I'd like to nominate you for an award or reward from Symantec !

Where Symantec leaves users of SSR (R2) unsupported and has too many excuses as to why there is no support for Win 10 (indeed they had almost a year !!!) and can only state they will need new income (oh sorry I ment they want to sell new licences) you came up with a perfect working solution wich anyone with a tiny bit of knowledge can install.

Thank you very much, on all my migrated PC's your compatibility change worked fine.

Have a perfect day, regards,

Dang - was really hoping this would work but sadly it did not work for me. It is sad that we have to have a customer find a work around for a problem that symantec SHOULD have never had - they should have actually put out a version that was compatible with 10 -- its not like 10 was just dropped on them out of nowhere.

I was experiencing similar issues to what others have described (i.e. licence key not accepted) after upgrading to Windows 10. I used the workaround proposed by @cjm and it that enabled me to successfully enter my licence key; however, I no longer have LiveUpdate on my system.

Does anyone know how to reinstall LiveUpdate for System Recovery 2013 R2 on Windows 10 - 64 bit?

Thanks @cjm, It worked on my PC. My SSR solved

Kudos to you my friend for outperforming a multi-billion dollar corporation, maybe Symantec might be interested in hiring you to run their SSR2013 development from here!!! I also tried your fix and it indeed did work but I still haven't had the time to try a backup and restore of my Windows 10 installation. I am trying to get my hands on another computer for testing as I do not want to destroy my existing installtion if it doesn't work. Second, it gives me the opportunity to test the Restore Anywhere feature as well. I would suggest that all users have 2 or more reliable backup products on hand at all times when events like this occur. While I've iused the SSR 2013 R2 product as my mainstay, I also have a second product installed as well and run both on different days weekly when Microsoft releases new versions of Windows or major service packs, etc. My other product offered Windows 10 compatibility one day after the launch and I didn't have issues like this and did test it's equivelent of Restore Anywhere and it did work, so if I can do it quickly, I will post the outcome here if someone doesn't beat me to it....

Thanks @CJM!!!!

This worked for me as well. Very sad when a big companylike Symantec put no efford into resolving this issue.

Many thanks, cjm.

Worked absolutely fine, I was not even asked to update my license key. It simply started with no reference to any test period anymore.

Great job. 

Michael

I am going to try again tonight since it seems it worked fine for lots of people. Mine just kept saying it couldn't install license that symantec had sent me.

Maybe will try uninstalling program and then clean registry and re-install it. Then go through steps according to cjm. If it worked for all of you there isn't a reason it shouldn't work for me - hopefully lol