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ZeroSubnet's avatar
ZeroSubnet
Level 3
12 years ago

Jobs fail to backup Shadow Copy Components and System State

I'm running BE 2010 R2 on Windows 2008 Server R2, backing up to a Dell PowerVault TL-2000 with two IBM drives (Library Extension Option is licensed) I have two jobs (Full & Incremental) to do file,...
2010
Backing Up
Backup and Recovery
Backup Exec
Troubleshooting
  • pkh's avatar
    pkh
    12 years ago

    You should explicitly select the VSS as the AOFO technology. 

ZeroSubnet's avatar
ZeroSubnet
Level 3
12 years ago

AOFO is already enabled and set to auto, per the first attached screenshot.

I even tried to change it to use Veritas , per the second attached screenshot and i got this error:

 

- AOFO: Initialization failure on: "\\xxxxxx\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running. Check the Windows Event Viewer for details.

 - AOFO: Initialization failure on: "\\xxxxxx\System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running. Check the Windows Event Viewer for details.