Jay_Jann
17 years agoLevel 3
BE 11d services fail to start after updates, Msft patches - SBS 2003
We have SBS Premium 2003, and recently (this week) updated Backup Exec 11d to using Live Update.
Seemed fine, then ran a few Msft patches including the SQL 2005 Express
patch (BE installed SQL 2005 Express)- now getting frequent BE service
startup failure so BE fails to launch when server rebooted.
Msgs on boot include:
Event ID 7009 , Timeout (30000 milliseconds) waiting for the Backup Exec
Device & Media Service service to connect.
followed by
Event ID 7000 , The Backup Exec Device & Media Service service failed to
start due to the following error:
The service did not respond to the start or control request in a timely
fashion.
etc.
Seemed fine, then ran a few Msft patches including the SQL 2005 Express
patch (BE installed SQL 2005 Express)- now getting frequent BE service
startup failure so BE fails to launch when server rebooted.
Msgs on boot include:
Event ID 7009 , Timeout (30000 milliseconds) waiting for the Backup Exec
Device & Media Service service to connect.
followed by
Event ID 7000 , The Backup Exec Device & Media Service service failed to
start due to the following error:
The service did not respond to the start or control request in a timely
fashion.
etc.
p.s. is there a way to diagnose why the service startup is failing?
Message Edited by Jay Jann on 09-01-2007 08:45 AM