Forum Discussion

mrs's avatar
mrs
Level 3
13 years ago

BE2010R3 SP1 still showing in LiveUpdate even after installation

Hi,

 

Some time ago I installed the SP1 for the Backup Exec 2010R3 version and even the follow up hotfix. Everything is OK and in Help->About I see that both updates are installed. However when I re-run the LiveUpdate, I still get the Service Pack 1. Which of cause I can't reinstall....

Any ideas how I can get past this update and receive the follow up upates ?

 

Thanks

2010
Backup and Recovery
Backup Exec
Installing
Patch

3 Replies

Sort By
  • newsolutionBE's avatar
    newsolutionBE
    Level 6
    13 years ago

    Hi

     

    I think best would be to check in add remove programs if those 2 update sp1 & hotfix are shown & if yes may be try uninstalling them & then using live update run the updates again should fix the issue

     

    Thanks

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    Hi,

     

    You can also try running a repair installation of BE to see if this fixes any issues before uninstalling the patches and reinstalling...it would be a quicker way of starting the troubleshooting anyway.

     

    Thanks!