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Future5's avatar
Future5
Level 4
14 years ago

Backing Up 2k8 R2 Server with TMG 2010 Installed

We are using BE 2010 R3 and I have run into a problem after installing TMG 2010 on one of my test servers.

I cannot get BE to talk to this server.

At first I couldn't deploy the agent, so I did a manual install and that worked fine.

I then discovered from the web that TMG conflicts with port 10000 and that this was the issue.

After changing the port for 9000 on the TMG server (and only the TMG server - didn't know if this was right) I got the agent services to start on this server but couldn't get the BE server to communicate with it.

Is there anything else I need to do so that I can get my BE server to backup the TMG server?

Both servers are running Windows 2008 R2 Enterprise server. We are only using TMG as a proxy cache so have a rule to allow everything to everywhere, so I don't think it's a TMG rule causing the problem.

Thanks in advance.

2010
Agents
Backing Up
Backup and Recovery
Backup Exec

24 Replies

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  • ZeRoC00L's avatar
    ZeRoC00L
    Level 6
    14 years ago

    You can try to create a rule to allow all traphic to and from the Backup Exec media server to/from the TMG server.
    Otherwise you can setup monitoring by monitoring the ip-adress of the Backup Exec media server and see what ports are trying to connect to the TMG server.

  • Future5's avatar
    Future5
    Level 4
    14 years ago

    I already have a rule to allow everything to everywhere.

    I am new to TMG and am just testing etc. so not sure how to do monitoring.

  • Future5's avatar
    Future5
    Level 4
    14 years ago

    The port which is causing the conflict (10000) is not in my dynamic range as specified in BE.

    However if I change NDMP (using the services file) to a different port (I tried 9000), the agent service starts.

    Do I need to add 9000 NDMP to ALL servers now? Will that allow the agent and BE server to communicate as despite the agent service being started on the TMG server the BE server cannot browse to it or select any files for backup.

    Thanks

  • ZeRoC00L's avatar
    ZeRoC00L
    Level 6
    14 years ago

    You can create a test-job for only the TMG server, change the port number in the job and see if that works.
    If it's working fine you can descide if you make a separate job for the TMG server, or change the port on all remote agents.

  • HarryO's avatar
    HarryO
    Level 2
    13 years ago

    @ Future5,

    What is the solution?

    We have got the same problem.

    - We have change the port on the TMG server to 9000,

    - TMG rule allows port 9000 - 9999 inbound and outbound,

    - We have change the port range in the media server from 9000 - 9999,

    TMG logging still give the warning "Unidentified IP Traffic (TCP:10000)"

     

    @ ZeRoC00L,

    any other ideas?

  • HarryO's avatar
    HarryO
    Level 2
    13 years ago

    I have change the rules.

    BE server to TMG server > Outbound > allow all

    TMG server tot BE server > Outboud > allow all

     

    BE freeze when browsing to the TMG server, no errors in TMG logging.

    Still searching....

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    13 years ago

    If you change the NDMP Port on one server from 10000 to something else then you have to change the port on all Backup Exec Media Servers and Remote Agents (Windows and Linux) as the port has to be common across all.

     

  • ZeRoC00L's avatar
    ZeRoC00L
    Level 6
    13 years ago

    If you only need to backup the configuration of TMG, you can use this script to make a backup to a (remote) folder:

     

    Create a Script with the following content and save the script TMG2010Backup.vbs with the .VBS extension.

    Dim fileName
    Dim WSHNetwork
    Dim shareName: shareName = WScript.Arguments(0)
    Dim xmldom : set xmldom = CreateObject("Msxml2.DOMDocument")
    Dim fpc : set fpc = WScript.CreateObject("Fpc.Root")
    Dim array : set array = fpc.GetContainingArray
    set WSHNetwork = CreateObject("WScript.Network")
    fileName=shareName & "\" & WSHNetwork.ComputerName & "-" & _
    Month(Now) & "-" & Day(Now) & "-" & Year(Now) & ".xml"
    array.Export xmldom, 0
    xmldom.save(fileName)

    To execute the script, use the following syntax:

    Cscript TMG2010Backup.vbs \\SERVERNAME\TMGBACKUP