Forum Discussion
Ameet_Thakkar
20 years agoLevel 6
Kindly refer the steps mentioned in the following technote inoder to solve the problem.
Title:- Cannot see Information Store in Exchange 5.5 or Exchange 2000 even though Enable Exchange Support is enabled in VERITAS Backup Exec (tm)
http://seer.support.veritas.com/docs/248233.htm
Also,
Issues of this kind could can occur because of proper rights and permissions to Exchange or it could be related to License.
Please refer to the following technote inorder to troubleshoot the problem with IS not being visible on the Backup Selection list.
1) Title:- The Microsoft Exchange Directory and Information Store are not visible in the Backup Selection tab. Or, if the selections are visible and selectable, the backup of the Exchange Directory and Information Store fails and returns an Unable to attach error.
http://seer.support.veritas.com/docs/237347.htm
2) Title:- The Information Store is not visible in the backup selection list.
http://seer.support.veritas.com/docs/270151.htm
We hope this helps. Let us know if the problem still exists and revert back with the error message.
Title:- Cannot see Information Store in Exchange 5.5 or Exchange 2000 even though Enable Exchange Support is enabled in VERITAS Backup Exec (tm)
http://seer.support.veritas.com/docs/248233.htm
Also,
Issues of this kind could can occur because of proper rights and permissions to Exchange or it could be related to License.
Please refer to the following technote inorder to troubleshoot the problem with IS not being visible on the Backup Selection list.
1) Title:- The Microsoft Exchange Directory and Information Store are not visible in the Backup Selection tab. Or, if the selections are visible and selectable, the backup of the Exchange Directory and Information Store fails and returns an Unable to attach error.
http://seer.support.veritas.com/docs/237347.htm
2) Title:- The Information Store is not visible in the backup selection list.
http://seer.support.veritas.com/docs/270151.htm
We hope this helps. Let us know if the problem still exists and revert back with the error message.
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