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Zak_Meekins_2's avatar
Zak_Meekins_2
Level 6
19 years ago

Bu exec and linux clients

I am having a problem with a linux box and bu exec...the backup runs for a while then errors out with this Access to the device SERVER1 is not authorized with this edition of the product...

It writes 45 gig of data and ends at the same spot each time...

any ideas?
10.x and Earlier
Backup and Recovery
Backup Exec

3 Replies

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  • priya_khire's avatar
    priya_khire
    Level 6
    19 years ago
    Hello,

    What is the version of Backup Exec that you are using. What is the version on ther Linux box? Have you installed the agent for Linux? Were you using the evaluation version of BE before?

    Refer to the following technote in order to resolve this error:

    Title: The message "Access to this device is not authorized with this edition of the product" appears in the job log when trying to back up a Linux machine
    http://support.veritas.com/docs/247896

    Hope this helps. If the issue persists, revert with details to above questions.

    Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

    Regards.
  • Zak_Meekins_2's avatar
    Zak_Meekins_2
    Level 6
    19 years ago
    Well I have 9.1...isnt this the 9.1 forum? It is fully patched and the client is loaded in the out of the box location.....the agent starts and runs for 45 gigs and them fails with this error?
  • tejashree_Bhate's avatar
    tejashree_Bhate
    Level 6
    19 years ago
    Hello,

    From the Software compatibility list given below please verify if the ver is supported.

    (title) VERITAS Backup Exec (tm) 9.1 for Windows Servers - Software Compatibility List (SCL)

    http://support.veritas.com/docs/261695

    Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.


    Thanks.