Forum Discussion
priya_khire
20 years agoLevel 6
Hello Greg,
What library are you using, who is the vendor? How many slots does it contain? In case the drive appears in the compatibility list of Backup exec,try installing the latest drivers. You can check the compatibility and install the drivers from the following links:
Title:Backup Exec 9.x for Windows Servers Standalone Drives Hardware Compatibility List
http://support.veritas.com/docs/271382
Title:VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273853
Do you regularly clean the drive? If not try cleaning it 2-3 times and then test the inventory.
Hope this helps. Do update in either case at the forum.
NOTE : If we do not receive your intimation within two business days, this post would be marked âassumed answeredâ and would be moved to the âanswered threadsâ pool.
Regards.
What library are you using, who is the vendor? How many slots does it contain? In case the drive appears in the compatibility list of Backup exec,try installing the latest drivers. You can check the compatibility and install the drivers from the following links:
Title:Backup Exec 9.x for Windows Servers Standalone Drives Hardware Compatibility List
http://support.veritas.com/docs/271382
Title:VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)
http://support.veritas.com/docs/273853
Do you regularly clean the drive? If not try cleaning it 2-3 times and then test the inventory.
Hope this helps. Do update in either case at the forum.
NOTE : If we do not receive your intimation within two business days, this post would be marked âassumed answeredâ and would be moved to the âanswered threadsâ pool.
Regards.
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