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Christopher_H3's avatar
Christopher_H3
Level 3
20 years ago

Not recognizing 80/160VXA tapes

We have a EXABYTE VXA-2 autopack1x7 tape loader with 80/160GB tapes in but it's switching tapes out at the 80GB level. We have hardware compression turned on. When I look in the media types it's not showing the 8mm VXA 80/160GB tapes in the list. Any help?

Chris
10.x and Earlier
Backup and Recovery
Backup Exec

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  • Shyam_Sundar's avatar
    Shyam_Sundar
    Level 6
    20 years ago
    Hello,

    Please perform an upgrade to the latest Backup Exec 9.1 4691 from the following links:


    If you are not at the latest build of Backup Exec 9.1 for Windows Servers
    > revision 4691, we would suggest you download and install it using the
    following technotes:


    http://seer.support.veritas.com/docs/264658.htm

    http://seer.support.veritas.com/docs/262414.htm

    # BEWS 9.1 is a free downloadable upgrade inclusive of previously
    installed agents and options from Backup Exec 9.0 for Windows Servers
    agents and options.

    # Update all agents/options on all remote systems.


    Please install the latest veritas drivers from the following link :




    http://support.veritas.com/docs/273853

    Please inform us whether the issue persists or not.


    NOTE : If we do not receive your reply within two
    business days, this post would be marked "assumed
    answered" and would be moved to "answered
    questions"pool.