grubi
17 years agoLevel 3
Problem Restoring mails for Exchange 2007
Hi.
I have a serious problem on restoring mails or mailboxes from backup. There is no error message on backup or restore but as soon as you open a restored mail in Outlook or via OWA only the first character of the mail body is displayed. The subject is displayed properly and all attachments are intact, however the message body always only contains the first character. Strange enough that e-mails in HTML format are also displayed correctly. This happens always on every restored item regardless or mailbox of database. I tried both running Backup with Open File Agent and without.
Config is as follows:
Mediaserver is running:
Windows 2003 R2 x86 SP2,
BackupExec 11 Build 7170 SP2,
Exchange Management Tools of Exchange 2007 SP1 x86
Exchange server is running:
Windows 2003 R2 x64 SP2,
Exchange 2007 SP1
I have to deploy the system to the customer however I'm unable to do it in this state. So I would really appreciate any help or suggestions how to further track down the problem.
Thanks a lot.
Regards,
grubi.
I have a serious problem on restoring mails or mailboxes from backup. There is no error message on backup or restore but as soon as you open a restored mail in Outlook or via OWA only the first character of the mail body is displayed. The subject is displayed properly and all attachments are intact, however the message body always only contains the first character. Strange enough that e-mails in HTML format are also displayed correctly. This happens always on every restored item regardless or mailbox of database. I tried both running Backup with Open File Agent and without.
Config is as follows:
Mediaserver is running:
Windows 2003 R2 x86 SP2,
BackupExec 11 Build 7170 SP2,
Exchange Management Tools of Exchange 2007 SP1 x86
Exchange server is running:
Windows 2003 R2 x64 SP2,
Exchange 2007 SP1
I have to deploy the system to the customer however I'm unable to do it in this state. So I would really appreciate any help or suggestions how to further track down the problem.
Thanks a lot.
Regards,
grubi.