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crocs's avatar
crocs
Level 4
12 years ago

SBE12 - vmware indipendent disk

Hi,

the backup disk indipendent is not support and are forced to exclude him from the backup.

But which way we can use an alternative?

The customer can not say: do not you save arranged!

What would you say to the customer?

indecision

 

2012
Backup and Recovery
Backup Exec
Certification
  • Backup_Exec1's avatar
    Backup_Exec1
    12 years ago

    Hi

     

    Please check the link below which shows as not supported which you know , but the link gives reason why it is not supported ,So as per your Question above you can explain this is to do something with vmware and not backup exec.

    The above error is caused because, as per VMWare: "snapshots of raw disks, RDM physical mode disks, and independent disks are not supported". For more information, refer to the vSphere Basic System Administration guide, Section 17.  http://www.vmware.com/pdf/vsphere4/r40_u1/vsp_40_u1_admin_guide.pdf

     

     http://www.symantec.com/docs/TECH124365

    So only the way for now is to exclude it as per the above technote or you can backup that virtual machine as a Physical machine by installing remote agent & then doing backup of it

     

    Thanks

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  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    12 years ago

    Hi

     

    Please check the link below which shows as not supported which you know , but the link gives reason why it is not supported ,So as per your Question above you can explain this is to do something with vmware and not backup exec.

    The above error is caused because, as per VMWare: "snapshots of raw disks, RDM physical mode disks, and independent disks are not supported". For more information, refer to the vSphere Basic System Administration guide, Section 17.  http://www.vmware.com/pdf/vsphere4/r40_u1/vsp_40_u1_admin_guide.pdf

     

     http://www.symantec.com/docs/TECH124365

    So only the way for now is to exclude it as per the above technote or you can backup that virtual machine as a Physical machine by installing remote agent & then doing backup of it

     

    Thanks

  • crocs's avatar
    crocs
    Level 4
    12 years ago

    The virtual machine is a server Linux.

    If not wrong, for the agent Linux need buy the license, or for infrastructure virtual  is not necessary ?

    Thanks.

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    12 years ago
    Hi If virtual machine is Linux then before purchasing the license for remote agent for linux please check the SCL for 12.0 if it is supported. http://www.symantec.com/docs/TECH56442 If it is ,then you can install remote agent for linux to backup it up as physical machine. Thanks