Kaushal_Dahanay
20 years agoLevel 2
Shadow Copy fails
My customer site has 3 win2003 svrs running Win 2003 Std edition. Main svr has BE9.1. The other two svrs have BE RA32 loaded. Recently all 3 svrs were patched with SP1. Since then the backup reports errors during backup.
The backup job has the shadow copy (SC) option selected on all three servers. But the error happens only on the main svr where BE is installed. The error is:
FO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
OFO: Snapshot error (0x8007000e): Ran out of memory
I installed both patches listed below:
Veritas V9.1 SP2 - be4691RSP2_275247.exe
Remote agent - be4691RHF50_276543.exe
Both were installed on the main svr. I then ran the RA installation again on the two other svrs inorder to update the RAs. (is this the correct procedure?)
the above procedures have not fixed the problem. I am still unable to enable SC options on the main server. I have disabled SC items on the main svr as a temp measure.
Pls advise what to do.
The backup job has the shadow copy (SC) option selected on all three servers. But the error happens only on the main svr where BE is installed. The error is:
FO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
OFO: Snapshot error (0x8007000e): Ran out of memory
I installed both patches listed below:
Veritas V9.1 SP2 - be4691RSP2_275247.exe
Remote agent - be4691RHF50_276543.exe
Both were installed on the main svr. I then ran the RA installation again on the two other svrs inorder to update the RAs. (is this the correct procedure?)
the above procedures have not fixed the problem. I am still unable to enable SC options on the main server. I have disabled SC items on the main svr as a temp measure.
Pls advise what to do.