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Kishore_Natvarl's avatar
Kishore_Natvarl
Level 4
20 years ago

Sony SDX 260V

Hi

Is this drive certified & tested to work on Backup Exec version 10.
I have installed Backup Exec & went through the procedure with configuring the device but this device will not install at all on Backup exec using veritas drivers.


Regards

Bobby
10.x and Earlier
Backup and Recovery
Backup Exec

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  • Aalok_Pathak_2's avatar
    Aalok_Pathak_2
    Level 6
    20 years ago
    -- Yes, Sony SDX-260V is explicitly tested with BEWS v10.0.

    http://seer.support.veritas.com/docs/274347.htm


    -- Ensure that mentioned device is being detected by OS.

    ----Disable removable storage (RSM) service. In most of the cases, it has been seen that VERITAS device driver does not work properly with RSM. Please refer to the following technote:


    http://seer.support.veritas.com/docs/231679.htm



    -- Update the firmware of the tape device and drivers of SCSI controller with the latest version available.


    -- Related information:




    http://seer.support.veritas.com/docs/255501.htm

    -- Check for SCSI related errors in Event logs.

    Hope, this will help.
  • gaurav_seth's avatar
    gaurav_seth
    Level 6
    20 years ago
    Hello


    In reference to our previous reply to your post, we would request you to update us on the progress. However, if we do not receive your intimation within two business days, this post would be assumed answered and archived.

    Regards,
    Gaurav