Recent Discussions
Unable to backup PST files in Outlook 2016 or 2019 on Windows 10
I have one user out of 80 who cannot get DLO to back up their .PST file. The error is this: The pst file C:\Users\<username>\Documents\Outlook Files\Outlook.pst was skipped because it is not configured in Outlook. This is, of course, not true. It is very much configured. Otherwise the user wouldn't be able to use Outlook or access their .pst file. Originally, Office 2019 was installed and gave us this error. I removed 2019 and installed 2016. Same error. I tried it with a different .pst file (i.e. "outlook1.pst" instead of the default "outlook.pst"). Same error. Nobody else has this problem. Can someone help us out, please? Thanks!
C partition full on User's desktop/laptop
Hello, Please help with this query, we have configured the DUDF (desktop user data folder) on the D:\ partition (D:\DUDF) but for some reason the C:\ drive is filling up when it loses communication with the NUDF. Why does this happen if we have this is redirected to disk D? Thanks for your comments. Rafael
Install DLO through Windows GPO (9.8)
Hi Community. I am surprised that the guide does not have the steps on how to install the DLO agent through the GPO, at least I haven't found it on the guide or any clear link. So, can some one point me to the right direction on how to push the DLO (9.8 is my version) through GPO please? Thx!
Useful Desktop Laptop Option 9.7 Links
DLO Readme : v9.7 DLO License Guide DLO Install Prerequisites : v9.7 Quick Reference Guide for DLO Installation and Configuration : v9.7 Administrator's Guide (EN) : v9.7 Software Compatibility List : v9.7 Hardware_Compatibility_List : v9.7 How to use VxUpdate : v9.7 Sizing Calculator : v9.7 How to download license file : v9.7 DLO Disaster Recovery Scenarios Getting Started Guide for MAC Agent : v9.7 Upgrade Process : v9.7 DLO Best Practices Remote Wipe : v9.7 BOI Setup and Configuration Details : v9.7 Cloud Support for Azure : v9.7 Redistribute DSL Data Utility : v9.7 Port Requirements for Veritas Desktop and Laptop Option : v9.7 Edge Server Installation and Configuration : v9.7 DLO Support Site"DLO Administration Service user account is not a sysadmin," however...
...I cannot *make* the service user account a sysadmin (using SMSS for SQL 2014 Express). None of the default user accounts enabled in SQL have "sysadmin" rights, nor can I give any accounts the rights as I don't have the permission. I'm running everything (DLO, SMSS, etc) as a *Windows* administrator, but that seems to make no difference. What can I do? Thanks!
Uninstalltion script for DLO
Hello, I wonder if there is an existing script to uninstall DLO on several machines. We were using DLO during 4 years and this solution is no more licensed in our company So I was wondering if there is a script to uninstall DLO on all clients ~300 computers Thanks for helpGarbage collection failing in DLO
I am trying to perform a manual garbage collection in DLO but keeps failing as below log, - i tried to switch the dedup server to maintenance mode with no luck, 09/19/2023, 18:06:13:729, 6436, 2544, [Info ],"Log level: WARNING" 09/19/2023, 18:06:13:729, 6436, 2544, [Info ],"WebServerRequest::SetUrl: URL: https://10.0.8.69:8443/DedupeServer/rest/dedupeManager/getHandShakeResponse/7bcac86e8abf345cd2af3b1f6489d9c1f58219b604445dc1b3aab939f0073d94?version=v1" 09/19/2023, 18:06:13:745, 6436, 2544, [Info ],"WebServerRequest::SetUrl: URL: https://10.0.8.69:8443/DedupeServer/rest/dedupeManager/openSession/2de86e59e058e931a86d25ccc64874c6b6d4f3386b006298ce8897770a527e031e2fcb7dfa65440674cabc8859d44aba?version=v1" 09/19/2023, 18:06:13:776, 6436, 2544, [Info ],"CRESTHashStoreProxy::OpenSessionKey: WebResponse size = 15" 09/19/2023, 18:06:13:776, 6436, 2544, [Info ],"CRESTHashStoreProxy::OpenSessionKey: Received Initial Server Token ID = 0" 09/19/2023, 18:06:13:776, 6436, 2544, [Info ],"WebServerRequest::SetUrl: URL: https://10.0.8.69:8443/DedupeServer/rest/dedupeManager/authenticateUser/914817814/jordan%5Csymantecdlo/af9de8ad578f9c1b8387f75e7128daaa?version=v1" 09/19/2023, 18:06:13:792, 6436, 2544, [Info ],"WebServerRequest::SetUrl: URL: https://10.0.8.69:8443/DedupeServer/rest/dedupeManager/startGarbageCollection/914817814/11700000?version=v1" 09/19/2023, 18:06:13:854, 6436, 2544, [Error],"WebServerRequest::RunWebRequest: Dedupe server returned an error 20071." 09/19/2023, 18:06:13:854, 6436, 2544, [Error],"CRESTHashStoreProxy::HandleCommonServerError/(ERRORLOGGER): Error Code = 20071; Error Message = Server Maintenance Lock is active." 09/19/2023, 18:06:13:854, 6436, 2544, [Info ],"CRESTHashStoreProxy::LogErrorAndDumpState: m_MaintenanceWinActiveTime = 71; m_httpIsEnabled = 0, m_LanguageID = 0, m_HandShakePerformed = FALSE"
