Forum Discussion

MickBoosh's avatar
MickBoosh
Level 5
12 years ago

Disk storage server is down(2106)

Hi, I've started getting the Disk storage server is down(2106) error. I'm having trouble trying to trouble shoot it. We have a staging area attached via fibre. There ar no windows event log errors ...
7.5
Backup and Recovery
NetBackup
  • Mark_Solutions's avatar
    Mark_Solutions
    12 years ago

    This may be a timeout caused, as you say, by the servers being very busy.

    It may be a lack of network ports or it may just be a communications timeout whilst checking the disks.

    Add the following file (just a flat file with no file extention - so caraful that you are viewing extentions and it doesnt get created as a text file) to the Master and Media Servers:

    <install path>\veritas\netbackup\db\config\DPS_PROXYDEFAULTRECVTMO

    Open it up in notepad and put the value of 800 in it.

    This just gives disk status checks a better timeout value which usually helps when things are very busy

Mark_Solutions's avatar
Mark_Solutions
Level 6
12 years ago

This may be a timeout caused, as you say, by the servers being very busy.

It may be a lack of network ports or it may just be a communications timeout whilst checking the disks.

Add the following file (just a flat file with no file extention - so caraful that you are viewing extentions and it doesnt get created as a text file) to the Master and Media Servers:

<install path>\veritas\netbackup\db\config\DPS_PROXYDEFAULTRECVTMO

Open it up in notepad and put the value of 800 in it.

This just gives disk status checks a better timeout value which usually helps when things are very busy