status 2106 "Disk volume is down", reauthorizing each media server to the storage server

Hi rk1074,

Thanks very much for the command, but I can just try it next week. I will let you know the result.

Regards,

iwan

How close is the tech note to your situation?

Disk volume down is often casued by lack of response during very busy periods

This can be helped by adding a touch file to your Master and Media Servers (use the equivalent path for Windows):

/usr/openv/netbackup/db/config/DPS_PROXYDEFAULTRECVTMO

Add a value of 800 to this file and then re-start the NetBackup daemons / services

This helps stop the disk (Enteprise Disk / de-dupe etc.) from going up and down during busy backup periods

Hope this helps

Hi All,

I am sorry to take this long to response back. Actually today I have a chance to try it. The real situation actually is like this:

o We have 2 master servers in 2 sides(let say side A and side B) for DR purpose using VCS 5.1 (NetBackup 7.5.0.4)

o The Open Storage is DataDomain

o On side A the backup to the DataDomain already running fine

o But after we fail-over to side B all other backup using the Tape ok, except  to the DataDomain, like the article I mentioned before, it said need to "reauthorizing"

o As suggested I tried using the following command:

# tpconfig -update -storage_server dd2bck -stype DataDomain -sts_user_id admin -password *****

and give me this error:

sts_get_server_prop_byname failed: error 2060001
one or more invalid arguments
Invalid server information for type DataDomain server ddroc1bck.
Authorization failed for OpenStorage server ddroc1bck

o BTW the command, where should I run on the master server or media server?

Any  suggestion?

 

Regards,

 

Iwan

 

Hi All,

Our SI who did the installation solved the problem, actually the DDboost plug-in was never installed on the master server on the DR site (ddroc1bck).

After we install the connection are working.

 

Regards,

Iwan