ContributionsMost RecentMost LikesSolutionsRe: Is there a patch for the Valkyrie.dll error in outlook 2007? I am facing the same problem here. Even after uninstalling the ESM and re-installing it after installing the add-in. The problem come up again and need to do the same. Now I am using another computer through remote desktop if I want to work with ESM. Regards, Offline Vault with Cached Mode in Outlook Dear all, I am facing a strange problem. In some outlook 2003 clients, When I enable cache mode I cannot see the EV buttons and when I disable it I can see the buttons but without Offline Vault buttons or menu. Up to now, I faced this problem only on outlook 2003 and not on Outlook 2007. In some outlook 2003 I can work with Offline Vault and EV Buttons without any problem. Anyidea how to solve this? Hanging when enabling mailboxes for archiving Dear All, Does any one have an idea about the following problem: I have two exchange servers for archiving: ex1 and ex2. However, I am logged in with the service account for EV to the EV server and I can enable mailboxes from ex2 but I cannot do that with ex1. The vault service account is a local administrator on both servers and has full security permissions on both servers including 'send as' and 'receive as'and has its mailbox on ex1. I tried with the second account that has mailbox on ex2 and assigned local administration on ex1 and ex2 and 'send/recieve as' as well as "Power Administrator" and "Exchange administrator" roles in EV and still the same problem. When I try to enable mailboxes manually using the EV service account, the console hangs. It does not give errors in the event viewer. Note that the provisioning task is working OK and I don't face anyproblem with it. If you haveany idea please reply, Best Regards, Fuad Re: Enterprise Vault is currently unavailable (Urgent) Nope, these keys are not there, even I tried to search for them and they are not there in registery both of them Re: Enterprise Vault is currently unavailable (Urgent) how to confirm that they are in place Re: Enterprise Vault is currently unavailable (Urgent) dear Maynard, Theh .dll is enabled and also I tried the resetEVClient.exe more than one time and still no change Re: Enterprise Vault is currently unavailable (Urgent) Finally I could partially isolate the problem. We I tried outlook 2003, I had non of these problems. Therefore, It is for sure outlook 2007 specific. Please if you have any idea to fix this problem with outlook 2007 you are welcomed. I reinstalled office 2007 and still the same problem. I disconnected one computer from the pilot network that has outlook 2007 and working OK with vault but when I connected this computer to the real network with the real vault and logged in to the computer and outlook with an enabled real account, it did not work and when I disjoined the computer and put it back to the pilot network, it started to work correctly. Please if you have any idea I will be happy to hear it. Best Regards, Fuad Re: Enterprise Vault is currently unavailable (Urgent) Dear Maynard K, I confirmed that both DCOM and Self Install functions in the policy are both enabled. DCOM is enabled on the local computer and on the server. Strangely, the other Icons like theArchive Explorer and the Search Vaults buttons are both working OK. All other buttons are working OK I Use the Web Access. Moreover, I disabled the firwall on both the client and the server machines. Hope this can help in finding a solution. Regards, Re: Enterprise Vault is currently unavailable (Urgent) Dear Sir, I am using the client that is included in the CD with EV version 7.5. The client does not say whether it is lite of full but the installation file name is EVClient_en.msi Hope to find a solution soon. Best Regards, Enterprise Vault is currently unavailable (Urgent) Dear All, I finally reached the stage on installing the EV on the real network and enabling mailboxes for archiving. Currently, I am supposed to submit this project this Wednesday, but unfortunately I cannot submit it without solving this problem. When I installed the Outlook-add Ins on three of the client computers I noticed the following: When trying to see the EV tab in the mailbox properties it gives me this error “Enterprise Vault is currently unavailable”. And when I try to add an email to archiving using the EV “Store in Vault button” in outlook I get the following error: “An error occurred while processing the selected item: 0x80070005 : Access is denied” From OWA in Internet Explorer I can use this button without any problem. These two errors are very annoying and don’t know how to solve them. None of them appeared in the pilot network. Still don’t know why it is saying “Enterprise Vault is currently unavailable” I appreciate any help and any idea from you all. If you have any tip or solution please you are welcomed. Best Regards, Fuad