ContributionsMost RecentMost LikesSolutionsRe: Upgrde BE 12.0.1364 to BE2010 R3 Thank You Amol, I sucessfully upgrade BE 12 to BE 2010. Thank you once again for your support & help. Regards Liby Re: Upgrde BE 12.0.1364 to BE2010 R3 Sorry, I wasn't looking at wow6432node. I will update you. Re: Upgrde BE 12.0.1364 to BE2010 R3 Thanks Amol, But i don't have those keys in registry. Re: Upgrde BE 12.0.1364 to BE2010 R3 Hi, Iam back with more issue. While upgrading i get the below error while upgrading SQL. My default SQL installation path is in D:\Program Files...... The below log is point ing to C:\. CAn it the issue. I have also changed the SQL Server(Backupexec) service instance to run as local system from a domain admin account. Any help? Symantec Backup Exec (TM) 13 Installation Log 10-06-2011,14:19:06 : EnumProcesses Counts: 97 10-06-2011,14:19:06 : Windows Operating System Version: 6.0 10-06-2011,14:19:06 : GetProductInfo returned success. Checking for CORE OS values. 10-06-2011,14:19:08 : Executing managed _Setup: 10-06-2011,14:19:08 : Z:\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe 10-06-2011,14:19:08 : Loading XML from: 10-06-2011,14:19:08 : Z:\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml 10-06-2011,14:19:08 : RawsDlgSequence::CheckInstMode 10-06-2011,14:19:08 : BEOperations::BE_GetInstalledProdCodeVersion() 10-06-2011,14:19:08 : Found 12.0.1364 BEWS Product. 10-06-2011,14:19:08 : RawsDlgSequence::CheckUpgrade 10-06-2011,14:19:08 : Installing Version 13.0.5204; (Major=13, Minor=0, Build=5204) > Target Version 12.0.1364; (Major=12, Minor=0, Build=1364) 10-06-2011,14:19:08 : DJM was not found to be enabled. Not upgrading a CASO-MMS. 10-06-2011,14:19:08 : SSO key found for upgrade, value: 0 10-06-2011,14:19:08 : Dell Storage Provisioning was not found to be enabled. 10-06-2011,14:19:08 : DLO will be upgraded. 10-06-2011,14:19:08 : Backup Exec version 12.0.1364 is registered with the system. 10-06-2011,14:19:08 : Writing Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\Upgrade Version: 12.0.1364.0) 10-06-2011,14:19:08 : Read Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\12.0\Install\Path: D:\Program Files\Symantec\Backup Exec\) 10-06-2011,14:19:08 : Writing Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\PreviousDir: D:\Program Files\Symantec\Backup Exec\) 10-06-2011,14:19:08 : Wrote Install Registry Value (Software\Symantec\Backup Exec For Windows\Backup Exec\13.0\Install\DLO Upgrade Version: 30) 10-06-2011,14:19:09 : Launching UI Install 10-06-2011,14:19:09 : BeSeqDlgs::DlgBERemoteConfig 10-06-2011,14:19:09 : CopySupportFiles 10-06-2011,14:19:09 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:09 : AgentSeqDlgs::Misc_BE_CommonOps 10-06-2011,14:19:09 : Executing BE_SetSQLxLangVersion. Setting language version of SQL Express BKUPEXEC instance. 10-06-2011,14:19:09 : English (1033) version of SQL BKUPEXEC instance found on this system. NLS upgrade not required. 10-06-2011,14:19:09 : BKUPEXEC SQLx setup file is SQLEXPR.EXE. 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:09 : GetClusterUpgradeState returning 0 10-06-2011,14:19:19 : GetClusterUpgradeState returning 0 10-06-2011,14:19:19 : GetClusterUpgradeState returning 0 10-06-2011,14:19:20 : GetClusterUpgradeState returning 0 10-06-2011,14:19:20 : GetClusterUpgradeState returning 0 10-06-2011,14:19:21 : GetClusterUpgradeState returning 0 10-06-2011,14:19:21 : GetClusterUpgradeState returning 0 10-06-2011,14:19:21 : GetClusterUpgradeState returning 0 10-06-2011,14:19:21 : GetClusterUpgradeState returning 0 10-06-2011,14:19:21 : m_bUseNativeClient = 1 10-06-2011,14:19:21 : Executing SQL_GetServicePack. 10-06-2011,14:19:21 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:19:22 : Connected to SQL Server. 10-06-2011,14:19:22 : KWBKP\BKUPEXEC is a SQL Server Product Level: 'SP2' 10-06-2011,14:19:22 : Executing SQL_GetSQLServerEdition. 10-06-2011,14:19:22 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:19:22 : Connected to SQL Server. 10-06-2011,14:19:22 : Executing SQL_GetServicePack. 10-06-2011,14:19:22 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:19:22 : Connected to SQL Server. 10-06-2011,14:19:22 : KWBKP\BKUPEXEC is a SQL Server Product Level: 'SP2' 10-06-2011,14:19:22 : m_bUseNativeClient = 1 10-06-2011,14:19:22 : m_bUseNativeClient = 1 10-06-2011,14:20:45 : m_bUseNativeClient = 1 10-06-2011,14:20:45 : AgentSeqDlgs::Misc_BE_CommonOps 10-06-2011,14:20:45 : GetClusterUpgradeState returning 0 10-06-2011,14:20:45 : GetClusterUpgradeState returning 0 10-06-2011,14:22:38 : GetClusterUpgradeState returning 0 10-06-2011,14:22:38 : GetClusterUpgradeState returning 0 10-06-2011,14:22:48 : GetClusterUpgradeState returning 0 10-06-2011,14:22:48 : GetClusterUpgradeState returning 0 10-06-2011,14:22:56 : Currently executing as PATH\administrator 10-06-2011,14:22:56 : Install is executing as the service account. 10-06-2011,14:22:56 : EUserName value successfully written to the registry. 10-06-2011,14:22:56 : EPassword value successfully written to the registry. 10-06-2011,14:22:56 : EDomain value successfully written to the registry. 10-06-2011,14:22:56 : GetClusterUpgradeState returning 0 10-06-2011,14:22:56 : GetClusterUpgradeState returning 0 10-06-2011,14:22:59 : GetClusterUpgradeState returning 0 10-06-2011,14:22:59 : GetClusterUpgradeState returning 0 10-06-2011,14:22:59 : GetClusterUpgradeState returning 0 10-06-2011,14:23:03 : RawsDlgSequence::CheckInstMode 10-06-2011,14:23:03 : BEOperations::BE_GetInstalledProdCodeVersion() 10-06-2011,14:23:03 : Found 12.0.1364 BEWS Product. 10-06-2011,14:23:03 : RawsDlgSequence::CheckUpgrade 10-06-2011,14:23:03 : Installing Version 13.0.5204; (Major=13, Minor=0, Build=5204) > Target Version 12.0.1364; (Major=12, Minor=0, Build=1364) 10-06-2011,14:23:03 : BeSeqDlgs::GetPushObj 10-06-2011,14:23:04 : MDAC 6.0.6001.18000 is installed on this system. 10-06-2011,14:23:04 : m_bUseNativeClient = 1 10-06-2011,14:23:04 : MDAC 6.0.6001.18000 is installed on this system. 10-06-2011,14:23:04 : AgentSeqDlgs::RawsDlgRemoteSeq 10-06-2011,14:23:04 : AgentSeqDlgs::DlgChooseCustom 10-06-2011,14:23:04 : AgentSeqDlgs::ADlgPublishRemoteSrv 10-06-2011,14:23:04 : GetClusterUpgradeState returning 0 10-06-2011,14:23:04 : GetClusterUpgradeState returning 0 10-06-2011,14:23:11 : Check for Remote RANT returned: 0 10-06-2011,14:23:11 : AgentSeqDlgs::Misc_BE_CommonOps 10-06-2011,14:23:24 : Push Product: Remote Agent for Windows Systems 10-06-2011,14:23:24 : CreateLocalSummary 10-06-2011,14:23:24 : CreateBESummary 10-06-2011,14:23:24 : Writing BE Warnings 10-06-2011,14:23:24 : GetBEWarnings 10-06-2011,14:23:24 : m_bUseNativeClient = 1 10-06-2011,14:23:24 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site. 10-06-2011,14:23:24 : BE Warnings sent 10-06-2011,14:23:24 : Writing BE Information 10-06-2011,14:23:24 : GetBEInfoSection 10-06-2011,14:23:24 : sending BE InfoSection 10-06-2011,14:23:24 : Writing BE Options 10-06-2011,14:23:24 : GetBEOptionsSections 10-06-2011,14:23:24 : sending BEOptions Sections 10-06-2011,14:23:24 : Writing BE Licensing 10-06-2011,14:23:24 : GetBELicenseKeySection 10-06-2011,14:23:24 : GetClusterUpgradeState returning 0 10-06-2011,14:23:24 : GetClusterUpgradeState returning 0 10-06-2011,14:23:28 : Terminal Services enabled. 10-06-2011,14:23:28 : Terminal Services server has been set to Install mode. 10-06-2011,14:23:29 : m_bUseNativeClient = 1 10-06-2011,14:23:29 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:29 : SQL Server version 9 10-06-2011,14:23:29 : SQL version returned: 9 10-06-2011,14:23:29 : Executing SQL_GetServicePack. 10-06-2011,14:23:29 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:29 : Connected to SQL Server. 10-06-2011,14:23:29 : KWBKP\BKUPEXEC is a SQL Server Product Level: 'SP2' 10-06-2011,14:23:29 : Executing SQL_GetSQLServerEdition. 10-06-2011,14:23:29 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:29 : Connected to SQL Server. 10-06-2011,14:23:29 : KWBKP\BKUPEXEC is a SQL Server Express Edition 10-06-2011,14:23:29 : Checking for .Net Framework 3.5 SP1. 10-06-2011,14:23:29 : GetClusterUpgradeState returning 0 10-06-2011,14:23:29 : GetClusterUpgradeState returning 0 10-06-2011,14:23:33 : Executing InstallLiveUpdate. 10-06-2011,14:23:46 : The return value for Symantec LiveUpdate returned error code: 0 10-06-2011,14:23:46 : Installing Microsoft Report Viewer Redistributable 2005 10-06-2011,14:23:47 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0 10-06-2011,14:23:47 : SQL registry subkey SQLGroup under SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\Setup could not be deleted. 10-06-2011,14:23:47 : SQL registry subkey FTSGroup under SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.1\Setup could not be deleted. 10-06-2011,14:23:47 : m_bUseNativeClient = 1 10-06-2011,14:23:47 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:47 : SQL Server version 9 10-06-2011,14:23:47 : SQL version returned: 9 10-06-2011,14:23:47 : Executing SQL_GetServicePack. 10-06-2011,14:23:47 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:47 : Connected to SQL Server. 10-06-2011,14:23:47 : KWBKP\BKUPEXEC is a SQL Server Product Level: 'SP2' 10-06-2011,14:23:47 : Executing SQL_GetSQLServerEdition. 10-06-2011,14:23:47 : DRIVER={SQL Native Client};SERVER=KWBKP\BKUPEXEC;Trusted_Connection=Yes 10-06-2011,14:23:47 : Connected to SQL Server. 10-06-2011,14:23:47 : KWBKP\BKUPEXEC is a SQL Server Express Edition 10-06-2011,14:23:47 : "Z:\BE\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC SQLACCOUNT="NT AUTHORITY\SYSTEM" SQLPASSWORD="" UPGRADE=SQL_Engine ADDLOCAL=SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0 ADDLOCAL=All 10-06-2011,14:24:30 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 1332. ***To search for information about this error, click here 10-06-2011,14:24:30 : Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details. 10-06-2011,14:24:31 : The return value for Microsoft SQL Express returned error code: 1603 10-06-2011,14:24:31 : Clean up Symantec installer keys. 10-06-2011,14:24:31 : Terminal Services enabled. 10-06-2011,14:24:31 : Terminal Services server has been set to Execute mode. 10-06-2011,14:25:27 : Skipping push of remote servers and agents due to failed local install. 10-06-2011,14:25:27 : GetClusterUpgradeState returning 0 10-06-2011,14:25:27 : BeSeqDlgs::DlgInstallComplete 10-06-2011,14:25:27 : AgentSeqDlgs::Misc_BE_CommonOps 10-06-2011,14:25:27 : Dialog Sequence Returning errorlevel 1603 10-06-2011,14:25:27 : Setting up failed completion dialog. 10-06-2011,14:25:27 : Setting up failed completion dialog (Install). 10-06-2011,14:25:27 : Initialize the telemetry items on the dialog 10-06-2011,14:25:27 : Done setting up completion dialog (Install). 10-06-2011,14:25:27 : GetClusterUpgradeState returning 0 10-06-2011,14:25:27 : Skipping push of remote servers and agents due to failed local install. 10-06-2011,14:25:27 : GetClusterUpgradeState returning 0 Re: Upgrde BE 12.0.1364 to BE2010 R3 Dear Amol, Thank for the immediate response. I think it is pretty much a warning. I am attaching it. Do you think i am good to go? As per one of your other post to me, i have already taken the backup of data & catalog after stopping the SQL. Regards Liby Upgrde BE 12.0.1364 to BE2010 R3 Hi, I want to upgrade my media server and 2 agents from BE12.0.1364 to BE2010 R3. WhenI runBE 2010 R3preinstall check on the media server, it fails with the below error: Symantec Backup Exec version 12.0.1364 is installed on this computer To ensure a successful upgrade, install the latest updates before continuing I ran live update and installed HOT FIX 155482. Beloware the installed update. HOT FIX 305849 SERVICE PACK 5 HOT FIX 358179 HOT FIX 141388 HOT FIX 155482 Any help is much appreciated. Reagdrs SolvedRe: Backupexec 12 to Backupexec 2010 R2/R3 Thank you cool. I guess the link you posted is to move the DB to the new media server online. Even though that is the ultimate aim,I preferto have a backup of the database and as you said DATA & CATALOGS before the online move. So how can i have the DB backup in case if something goes wrong while upgrading and I require to recover the old BE12? BTW, my CATALOGS folder is 7GB in size and my DATA folder is 10Gb in size. Is it possible that i could shrink these files in the 2 folders before a backup? I have reconfigured now to log only summary and directory process in job logs and hopefully this will reduce the size of DATA folder. But, what about CATALOG folder. The files with .FHF are the big files. Is there away not to keep the logs older than a month? If i do so, what are the implications? My media sever is Windows 2008 (R1/R2) x64. So i guess Exchange 2010 is covered. Thank you for your help and patience. Regards Liby Backupexec 12 to Backupexec 2010 R2/R3 Hi, This is my first post to the forum. I am fairly new to Backupexec. We have obtained Backupexec 2010 license and presently run on backupexec 12. I need to upgrade from 12 to 2010. The BE 12 server is also a DC Windows 2008 SP2. I would like to reinstall this DC with Windows 2008 R2 and then reinstall BE2010. We use a HP 1/8 G2 Tape Autoloader with barcode. My options are as follows: 1. Unistall BE12, demote DC, reinstall Windows 2008 R2, promote it as DC, reinstall BE2010. How canI achieve this? 2. Upgrade the BE12 to BE2010, take a backup of the BE2010 repository, demote the DC, reinstall Windows 2008 R2, reinstall the BE 2010 and import the BE2010 configuration. What are the change that are required from BE 12 to BE2010 as in BE12 Exchange 2007 was used and in BE2010 Exchange 2010 is used. In either cases,I need to have a reliable backup of repository before attempting any of the 2 options. Any help is much appreciated. Regards Liby Solved