ContributionsMost RecentMost LikesSolutionsRe: How many of the DLO client licences are in use? And how many licences are installed in the system?! I can not see that information anywhere. THANKS! Regards Anders How many of the DLO client licences are in use? Hi, Is there any way to se how many of my DLO client licenses that are in use? Regards Anders Re: BackupExec refuse to accept my licenses Hi, thanks! I have now reinstalled all licenses and so far it seems to work. Regards Anders BackupExec refuse to accept my licenses Hi, When I execute the Desktop and Laptop option from the server console for Backup Exec Irecieve this message: "The free 5 user limit for the Desktop and Laptop Option has been reached. Please purchase the Desktop and Laptop Option to enable additional users." But when I choose "Tools" and the "License Keys and Installation" and reach the step "Enter license keys" I have already entered two different keys for Desktop and Laptop Option. (And Symantec Backup Exec for Windows servers, Advanced open file option, remote agent for windows and netware servers (3)) Do I need a license for the using the Desktop and Laptop and extra licenses for the clients? Please help! Regards Anders DLO client reports unable to create directory Hi, I have installed the DLO software v11don 42 clients with no problems. But with the twoof them it will not work. The installation process works correct, but when the client software start it will not connect to the server, cannot load the configuration file or have wrong access rights. The error message keep changes. Onthe server, the logreports: Unable to configure the Desktop Agent on computer 'cfs2' for user 'PRIME\CFS'. Error: failed to create directory \\TULLHUSET\dloklientbackup\PRIME-CFS: 0x8007007b and The Desktop Agent was unable to create the recovery key file \\TULLHUSET\dloklientbackup\PRIME-CFS\.dlo\.recovery2. 7fffffff. The Desktop Agent will automatically retry. I have tried to create a share of the folder "dloklientbackup" and even manually creat the folder "PRIME-cfs" with full rights for the CFS user. I have also tried to uninstall the DLO client software, delete everything with "symantec" in it, and install it again... same problem. There are no difference between the CFS account and our other accounts in the Active Directory., same rights, same membership. I have updated the Backup Exec via Live Update with the latest everything (and manually fixed the setup.ini problem). When the user used DLO v10d everything worked correct. Please... Regards Anders Re: Win 2003 64Bit with Opteron Installing Backup ExecHi, you´re writing "no support at present", will there be a version that can run on 64 bit os soon? One solution is to use the "remote agent", but then we need two servers... Regards AndersWhat is the best way for the DLO Agent backing up outlook.pst?Hi, So far we have a perfect working installation with ap 40 clients. Veritas Backup Exe v 10 The clients runs Windows XP and Outlook 2003 (not with an Exchange connection) But now I will add backup of the "outlook.pst" file to the configuration and want to know THE BEST WAY to configure the system for outlook.pst backup! Questions: - Should I specify the path to where outlook.pst i located? (And include *.pst in the include list) - How does the numbers of revisions affect the backup? - Will DLO backup the entire PST-file more than once (I have activated "Enable incremental backups of Outlook PST files"). - Is there a recommended max size of the pst-file? - Is there one or more hotfixes that are recommended when handling backup of the pst-file?! Thanks for answering all my questions! Regards AndersMessage was edited by: Anders TorvestigRe: 10.0 Desktop/Laptop Option Shutdown IssueHi, regarding number 4 "Re-create the user profiles". Do you mean that the profiles should be deleted and created again? And also delete the files that are already backed up? Please describe a little bit more detailed! Regards AndersRe: The local image is out of control with Desktop AgentHi, perfect! But how do I delete the Local User Data Folder? I have removed the DLO agent software, but the harddrive is still almost full. All the files must be somewhere? I have recieved no answer on this issue, and I still have a problem with a full harddrive. Regards AndersMessage was edited by: AndersReinstall after applaying a hotfix or not?Hi, I have applied the hotfix 10.0.5484 Hotfix 8 - Desktop and Laptop Option (DLO) (http://seer.support.veritas.com/docs/274927.htm) and wonder if I need to reinstall the clients to get the hotfix to get to the clients or does it applies in some automatic way? I have recieved no answer on this issue... Regards AndersMessage was edited by: Anders Torvestig