Forum Discussion

JarrodC's avatar
JarrodC
Level 3
11 years ago

BE 2014 licensing issue

I was due to renew anyway and happened to receive my new licenses about 30 minutes ago.  For some reason, all my licenses, including the original ones I received show up in BE 2014 as "Maintenance" l...
  • JarrodC's avatar
    11 years ago

    The problem was that when you enter a product activation serial number in the licensing window, it adds a license for "Blank" with a quantity of "0".  When I saw this, I thought I did something wrong and closed the window.

    If I had have just ignored it and pressed Next, I would have found it activates the license and populates "Blank/0" with "Backup Exec 2014/1"

     

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