JarrodC
11 years agoLevel 3
BE 2014 licensing issue
I was due to renew anyway and happened to receive my new licenses about 30 minutes ago. For some reason, all my licenses, including the original ones I received show up in BE 2014 as "Maintenance" l...
- 11 years ago
The problem was that when you enter a product activation serial number in the licensing window, it adds a license for "Blank" with a quantity of "0". When I saw this, I thought I did something wrong and closed the window.
If I had have just ignored it and pressed Next, I would have found it activates the license and populates "Blank/0" with "Backup Exec 2014/1"