Lotus Domino Databases are Missing from Selection List
I am running BE 2014, 14.1 Rev 1786 -64Bit. I have a Windows Server 2008R2, running Lotus Notes 8.5. Today I went to restore a mail file (.nsf) and found that it, along with most of my other mail files were not backed up on the tape I was using. I'm not sure how long this goes back as I'm still investigating this. When looking at the selection list, the entire /Data/Mail directory is selected under the Lotus Domino option in the selection list, but when you browse into it, only recently created NSF files are listed. I was able to resolve the issue by followingTECH165059but this apparently does not resolve this issue from occuring again. This is a massive issue - how can I ever trust Symantec to backup all of my Domino databases without manually checking to ensure each one is present on the tape (this is not an acceptable solution)? To make this even more of a concern... Symantec has known of thisissueat least as far back as version 2012, if not more. I'm running 2014 so the issue was known but not resolved during a major update. To reiterate, Backup Exec has 1 job, and it failed at that 1 job but conitnued to claim that it was actually doing that 1 job. What can I put into place so that I can trust the system? Is this resolved in BE15? Thanks
Restore of Domino Servers no longer working after update to NBU7.7
We recently updated to NBU7.7 on our master server (Windows). We were running 7.6.1 previously, and had no problems at all. We have several IBM/Lotus Domino 9.x servers running on Linux that are being backed up by this environment. Previously, we were able to restore mail files, as needed. We could use redo logs to do point in time recoveries, if required, but we could always just do a restore of a single.nsf mailbox database to a secondary location with a new replica ID, then manually copy missing emails, folders, etc, if the user did not know when they deleted something. eg. "I know I had it last Friday." Since the update to NBU 7.7 on the master, when selecting an individual .nsf file in BAR dialog, the "restore" button is grayed out. We only get the "restore" button if we select the entire "mail" directory that contains all mail files. This requires restoring over a TB of total mail databases, which is both time consuming, and pretty ridiculous. We have been engaged with support since 8/17 with no resolution to this point, beyond them saying "GRT feature unavailablein NBU 7.5, 7.6, and 7.7 Based on research and reviewing the Veritas Netbackup Administrative Guide GRT is not supported. The entire mail box needs to be restore. You can select the entire folder and restore it, but not individual mail boxes." This makes absolutely no sense, as we've never used "GRT", which I assume refers to Granular Restore Technology, as used for say, MS Sharepoint Server, for Lotus Domino. We're also not trying to restore anything more granular than the mail file itself. Also, "The entire mails box needs to be restore. (sic) You can select the entire folder and restore it but not individual mail boxes." seems to be a contradiction. We've also had years of experience doing exactly what it says we cannot do from 5.x through 7.6.1, that is, restoring individual mail boxes. The Admin Guide for Domino also seems to suggest that it SHOULD work. It seems completely counterintuitive to require restoring the entire mail server to recover a single file. I cannot think of very many people who would accept that an entire fileserver needed to be restored to recover a single file that was overwritten by a user, and I see this as being very similar. Has anyone had any luck with restoring Domino mail files with NBU 7.7 master server? We've requested escalation, but that has, so far, not gone much better. If this is, in fact, the correct line, and restoration of individual mail files is no longer supported in NBU 7.7+, I can't see it remaining a viable option for our backup and recovery needs. Thanks in advance for any help. John
Backup Exec 2014 splitting Domino jobs
Is it possible to split our Domino backup jobs into smaller sets? For instance, can we backup mail\A-M in one job, and mail\N-Z in a second job. Creating the selections is doable......but if the Domino server is using DAOS and transaction logging, how does BackupExec handle that? The .nlo files and transaction logs are shared between all databases on the Domino server. Thanks in advance, Nick