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cmpaqu's avatar
cmpaqu
Level 3
9 years ago

Domino Agent 9.0.1 FP4

I am trying to backup my Domino 9.0.1 FP4 environment with Backup Exec 15 and am encountering the following error when running the backup to disk - 

Backup- Domino Databases on D:An inconsistency was encountered on the storage media in SPMTRPBK001-ND-A.
V-79-57344-33994 - The data being read from the media is inconsistent.

It has completed successfully on rare occasion and incrementals seem to go fine. Since Domino 9.0.1 FP4 is not on SCL Symantec has refused to help. I am not certain however that this is even and a Domino specific issue. If I do not run a verify I see the full backup set, and then am able to restore from it for the databases I have attempted. 

This is very frustrating - how can Backup Exec not support a critical security fix for Domino that has been out for over a year and a half? Anyone able to successfully backup Domino 9.0.1HF 4 running Windows 2012 R2 x64?

15
Agent for Lotus Domino
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Backup and Recovery
Backup Exec
Compatibility
Error messages
Troubleshooting
Windows Server (2003-2008)
  • Colin_Weaver's avatar
    Colin_Weaver
    9 years ago

    I have received confirmation that we have not done any official testing of Domino versions higher than 9.0.0, hence we cannot officially support 9.0.1

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  • VJware's avatar
    VJware
    Level 6
    9 years ago

    What type of disk is this ? Local or remote ?

    Two common causes of verify errors are - Network and Storage Media.

    Also, this may be a Domino specific issue as outlined in TECH223831 and as such SCL compatibility does make a difference.

    As per the above KB, try changing the registry value on the Domino Server to 1 of HKLM\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Domino\DAOS listnlo mode

    Service restart may be required for the changes to take effect and pls note, this is just a best-effort attempt and modifying the reg key may work or not.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    I don't think we officially support Domino 9.0.1, the SCL stops at 9.0 (where if you look at 8.5 in the same SCL we do individually list the 8.5.3 etc)

     

    I cannot open the public version of TECH223831 and I believe we intended to pull all articles that imply support for Domino versions higher than 9.0.0 which may be why. I will check the status of this TECH.

     

     

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    9 years ago

    I have received confirmation that we have not done any official testing of Domino versions higher than 9.0.0, hence we cannot officially support 9.0.1

  • rbutterworth's avatar
    rbutterworth
    Level 0
    8 years ago

    I ended up building a new Domino server as a replication push target for all databases.  I left this on Domino 9.0 and denied users any login access from Notes to it, then I back it up.  Admittedly this means I could drop the Domino support from Backup Exec and use some other better product now, as with it on a dedicated Domino server there's no barrier to shutting Domino down overnight and backing up the files directly.

    Interestingly, I can't find any mention of Domino for Backup Exec 16, so perhaps this is the end of the line for support from BE (or perhaps it is just so seldom requested that they don't bother mentioning it)...

    • Colin_Weaver's avatar
      Colin_Weaver
      Moderator
      8 years ago

      Domino support has been dropped from BE 16

       

      There are details of the EOL status in the SCL for BE 15 (Retiring soon sections at end of the SCL documents)