Software Install Location
Hi All. I am trying to generate a SW inventory report wherein I will require Install Location (the one available inHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<ProgramName> --- InstallLocation ). This is a business requirement so can't ignore this. However, I am finding it very difficult as I could not find it anywhere in Database or Symantec existing report. Please if someone can help how to retrieve that in Symantec report. Thanks a lot.927Views0likes2CommentsUnable Access Second Partition After Formatting Primary Partition
I recently had fully encrypted hard disk (Toshiba mq01abd075), operating system (Windows 7 Professional), two partition. C (146 GB) and D (548 GB) and 4 GB Unallocated space. I ran the system restore for partition C, after which I was unable to access the operating system. I reinstalled the operating system partition C. I installed PGP WDE, when I entered in the program, partition D does not appear to be decrypted. Partition D appears in My Computer (0 bytes), in computer management at disk management appear 548 GB RAW. If I double click on it ask me for Format, but i've never click Yes, so the second partition was never touch after the problem.After this I reinstalled twice the OS. Now I have windows 8.1 but stil,but still I have not touch the second partition. I've tried to decrypt the drive with a few tutorials such as(WinPE and put the hard disk as second partition): http://www.symantec.com/docs/TECH170574 http://www.symantec.com/business/support/index?page=content&id=TECH149478 Give me various errors suchs as: "Could not locate valid BGFS record. Recovey failed! Operation recover disk failed: Error code -11984 item not found" or "Disk 1 is not instrumented by bootguard" and others. I know was my fault. Please give me a solution. P.S: Sorry for my english, I'm not native and please move this topic if it was not posted properly597Views1like0Comments72 year old retired, ripped off by Norton
I am retired and used to have Norton Pro. When notified by Comcast that Norton provided free, I deleted my program, not knowing Norton unaware of my changes. In 2010 I purchased Norton Pro and was happy with it. Unknown (forgotten) by me is that it self-renewed. Norton renewed the subscription in February... I was in the hospital in Houston, TX (I live in CA). When I was able to work on my papers, I found that they had withdrawn $89.00 from my account. When contacted they offered a 40% return. I haven't had their product in years on my machine. They certainly can substantiate this and refund my money, but refuse to do so. How do appeal to someone above the customer service staff... their best offer is a 50% refund. I want (need) a full refund. PLEASE, anyone, can you help?? mjhughes1941@comcast.netSolved908Views1like5CommentsHow do I get Off?
I don't want this organization to send me email! I don't want to belong! There is NO Opt Out or Stop or discontinue anywhere to be found. I don't want to buy Symanyec products or talk to anyone from Symantec about anything. Please tell me how to get out and STOP them emailing me this junk? matthew@yeshuaway1.org426Views0likes1CommentRemote Control Support
Yesterday I went to Nathan what a Joke, I got Live chat The Analyst wanted to take remote control of my computer , Being I had already spent Hrs tring to trouble shoot the problem of the Norton Registry Cleaner Not working Error Code 2146959355, I had to leave the room for a min. came back, he had been in my registry and did some editing , after spending 4 Hrs on line with this guy He never fixed the problem , My computer would only start in SAFE MODE , which means NO Internet. Today Just to get my computer working again I had to RE-Image the SYS. Just Get it Running again. I Un-Installed Norton Ran the removal tool, Reinstalled Norton , SAME Problem SAME ERROR CODE, After all that Norton said they would contact me by email today and I have Not Heard from Norton at all.And they call this support??451Views0likes1CommentDoes More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.2KViews2likes7Comments