Forum Discussion

wilvw's avatar
wilvw
Level 3
11 years ago

BEX 2010 Cleaning Tape Enquiry

Hello We run Server 2003 with BEX 2010. The problem I am having is that when I insert the cleaning tape to clean the drive it spins for a second and then ejects the tape. There is also no alert to ...
2010
Backup and Recovery
Backup Exec
Windows Server (2003-2008)
  • Lothar_Müller's avatar
    Lothar_Müller
    11 years ago

    Replacing the tape is a good thing, but remark in a standalone drive configuration these statistics have to reset manually by the user after a successful cleaning.

    Backup Exec cannot detect a cleaning of the tapedrive in this configuration.

    The does it completely alone.

wilvw's avatar
wilvw
Level 3
11 years ago

Thanks for the advice. I did some more digging in the meantime and found that by going to the properties of the drive in BEX and clicking on the cleaning tab it shows the cleaning stats and when last the tape was inserted. Well on my drive it shows 340 hours ago which is incorrect. I placed the cleaning tape into the drive about 4 days ago. This clearly shows the drive is not registering the tape so I think for now I will look at replacing the tape first. If I still have issues I'll try what you suggested with the drive tool and post any questions here.