Tag:"Central Admin Server Option"

Jobs stuck indefinitely in Queued Status
We have had an ongoing issue for about 2 months now, and since we have had a clean build (3 times now) for Backup Exec 2012. We have opened numerous cases with Symantec to resolve this, and they claim the first time that HotFix 209149 (see http://www.symantec.com/business/support/index?page=content&id=TECH204116 ) corrects the issue. The issue is also noted by seeing Robotic Element errors stating that OST media is full and it brings the "virtual" slot for the PureDisk or OST storage device offline. Restarting the services in BE only makes the problem worse and causes a snowball effect whereby jobs constantly error in the ADAMM log files. Essentially, the jobs never can get a concurrency/virtual slot and they stay Queued forever. I have seen others on this Forum with this problem, and while the Forum administrator seems to mark them as "Solved", they are not - because I see the threads drop off with no resolution identified. Are other people having this problem? If so, how are you overcoming it? Once it starts the environment is essentially dead in the water because the jobs never start (they sit Queued forever) - save for one concurrency which for our size environment is only 1/4 the need we have. We use CAS and 4 MMS servers with 2008 R2 with all patches applied, PureDisk 32TB volume on each MMS, Data Domain OST connection to DD-670 OST with OST-Plug 2.62 (28TB), replicated catalogs, and duplicate jobs for optimized deduplication between MMSs. We run BE 2012 SP3 clean - we reinstalled with SP3 slipstreamed because Symantec said this problem could be fixed through database repair by them manually or by reinstall...we chose reinstall (even though they did offer to "fix" the issue with database repair). We chose reinstall to validate whether SP3 truly fixes the issue. It is clear to us it does not. We are looking for anyone else who has had this problem to report into this forum. Thank you, Dana
drmont1
11 years ago Place Backup Exec
14KViews
4likes
15Comments
Catalog Error - V-79-10000-10660
Hi All, I find myself managing (or trying to) our regular backup strategy. That server will be different each time and i havent seen the error on more than one server during each nightly backup. Catalog Error V-79-10000-10660 - An error was encountered writing to the on-disk catalogs. A synthetic backup of this resource will not include the data backed up by this operation until the next full or incremental backup of this resource runs. My Steps to fix the issue 1) Re-name the catalog folder to create a new set of catalogs. 2) Where I can find a catalog for the failed job, delete it from the new catalog folder, but i cannot always find a relating xml/fh file. I might fix an occurence of this issue but a new one occur from a different serverduring the very next run. Any pointers that may be causing this error to occur would be great. I apologise for any miscommunication through inaccurate use of terminology, as i havent been in this area all that long, feel free to ask qus. Thanks in advance. RL
Solved
Darklantern
14 years ago Place Backup Exec
3.6KViews
0likes
6Comments
BE2014 Deduplication - how many concurrent jobs do you run, what spec is your backup server?
Hi I have a couple of quick questions about the dedupe store concurrent jobs setting (for a standard dedupe store running on the media server, with no external devices andno OSTs). What do people normally leave the setting at? It's looking like i'm going to be running quite a few jobs at once, but i'm hesitant to perform more than 3 jobs at once as it might slow all the jobs down to much I have BE running as a VM, with 2 x dual core processors, with 32GB of RAM. If i double this to 8 cores in total, will it help me run more concurrent jobs efficiently? Thanks in advance for your opinions
Solved
321-b
10 years ago Place Backup Exec
2.8KViews
0likes
11Comments
Backup Exec Replication & Recovery
Hi, Using BE 2012 SP1, I've successfully setup a job to backup and replicate the de-duped data toour DR site. The master server is configured as aCentral Administration Server (CAS)and the DR site server is setup as a Managed Media Server (MMS). Backup, replication and restores are working fine from both sitesbut I noticed that when the CAS server becomes unavaialble, the MMS is no longer able to perform any backup/restore operations and some of the BE services arestopped. I would like to be able to recover backups from the DR site in the event that the master site/server is offline. What must I configure to ensure theMMS server remains operational evenif the CAS server is offline? Thanks
Solved
akuma22
12 years ago Place Backup Exec
2.8KViews
1like
3Comments
Very slow Backup Exec Console (GUI)
Hello Everyone i have serious problem with Backup Exec Admin Console, its very Slow , Sometime its take 15 minutes to open the console , editing the jobs are worst it takes10-20 minutes to edit a job (sometime with query time out.) i can see SQL Information & Storage Error related log in Windows Event viewer as Below: Source: Backup Exec EventID : 57345 Database Exception Context:SaveNrdsAgent Error:-536837662: ::-2147217900:Error in Fetching Lock:........ ------------------------------------------------------------------------------------------------------------------------------------------ Source:Backup Exec EventID:58053 Bavkup Exec Alert:Storage Error Backup Exec was unable to initialize andcommunicate with the device [HP MSL G3 Series 8.60] (the system cannot find the pathspecified.) ...... -------------------------------------------------------------------------------------------------------------------------------------------------------- i tried to Repair BEDB but BEUtility cant connect to SQL server , with error of "Cannot Start SQL Server Service" ,i tried to fix that with Changing registry setting for SQL Instance then its gets worst ! windows gone in complete fail ( after restarting server , all the windows services failed to start) so i changed back registry keys. BE 2014 SP2 ( 2 server - CAS & MBES) on windows server 2012 R2 with SQL 2008 EnterpriseR2 SP2 . BE Use Local SQL Server withInstance of"MSSQLSERVER" (BEUTILITY Want to use BKUPEXEC) Recently i have Upgraded my servers to SP2 , during the SP2 Update CAS server failed to install the update but after a few tries its updated to SP2 Successfully. ( the Problem appeared after SP2 Upgrade) We have 2 HP MSL Libraries , backup exec is only using one of them (over FC) and other is connected to another backup system but BE can See It. the other library was in offline mode until recently we delete it from BE Console ( ithink it has somthing to do with GUI ProblemTECH204561) SymHelp says the Database Schema is Older than Backup Exec Version ( i triedTECH50537but still getting same error) this server is so important for us , we cannot reload the database we have more than 200 Jobs on it with 150 TB of Backup data. I really apperciate it if anyone can help me with that. thanks
Solved
mgmasterv2
10 years ago Place Backup Exec
2.6KViews
1like
4Comments
Environement CASO unable to share storage dedup
Hi I have a Backup exec Server CASO 2014 SP2 it's a VM with Server 2012 R2 The managed Backup exec Server 2014 SP2 on Server 2012 R2 it's a physical server Ibm X3400 M3 I can't share the dedup storage of MBES with the Backup exec server CAS
jba
10 years ago Place Backup Exec
2.4KViews
1like
22Comments
Backup Job is missed?
Our backup duplicate job to shared device statusis always missed and when the schedule is coming up to backup, "Ready,The Backup Exec Server that the catalog requested is not available to process this job" is written in the job status? Why?what ı have to do? and where is configurationthe scheduled time window? Please help us
Solved
Tulkas_61
10 years ago Place Backup Exec
2.2KViews
0likes
4Comments
Does More than one Techn work at Symantec?????
1. NO ONE IS ANSWERING THE PHONE ANYWHERE AT SYMANTEC 2. YOUR PHONE SYSTEM IS REPORTING 1 MIN THEN OVER AN HOUR 3. I WAS ON HOLD OVER TWO HOURS 4. I HAVE ANOTHER ISSUE WITH BACKUP EXEC 5. EVEN YOUR SYMANTEC OPERATORS CANT GET THROUGH TO SUPPORT 6. MY ONLINE SUPPORT IS IN AN ORIENTAL LANGUAGE 7. YOUR ONLINE CHAT SUPPORT DOESNT WORK. NOONE IS THERE EITHER I've been on hold all morning. Don't listen to "The Customer Hold the Longest. is X min. It goes up and down and noone ever answers.
dnoble
14 years ago Place General Veritas
2KViews
2likes
7Comments
NBU 7.5 catalog recovery error
HI All, I am trying to recover the Production Netbackup catalog in to the Test Master server. I have copied the catalog backup (disk stu) from production master to the Test Master server (without DRFILE). I have completed the phase1 and phase 2 import successfully. But when running the bprecover -wizard, it is ending with the following error. Please give me a solution on how to proceed further to complete the catalog recovery. Note: I have created /netbackup mount point and recovering to that location, also the solution for earlier thread(https://www-secure.symantec.com/connect/forums/catalog-recovery-falied#comment-6076981_ doesn't solve my issue, please help. 23:49:21 (8.001) INF - TAR EXITING WITH STATUS = 0 23:49:21 (8.001) INF - TAR RESTORED 361 OF 361 FILES SUCCESSFULLY 23:49:21 (8.001) INF - TAR KEPT 0 EXISTING FILES 23:49:21 (8.001) INF - TAR PARTIALLY RESTORED 0 FILES 23:49:44 INF - Database restore started ERR - Failed to recover NBDB on testnbmaster2 (5) Beginning recovery of NBDB. Please wait... 23:49:52 ERR - Failed to recover NBDB on testnbmaster2 (5) Thanks in advance, PD
timenbadmin
12 years ago Place NetBackup
2KViews
0likes
11Comments
Merge data (tape catalogs, indexes) from BE 2010 to new 2012 servers
Some similar requests give me the impression that the following cannot be done. I'm hoping someone can tell me I'm wrong. I have two backup systems running in parallel: one is a standalone BE 2010 media server with an attached tape library; the other is a 2012 CASO infrastructure with two media servers. I want to attach the tape library from the 2010 server to one of the 2012 media servers and retire the 2010 server. How can I migrate the tape catalogs etc. from the 2010 server to BE 2012? I don't need to migrate the jobs, we will create new backup jobs on 2012, but I do need to be able to perform historical restores from the tapes written by the 2010 server over the last few years. There are many tapes; recalling and cataloging all the tapes would be a big job. For example, would this work: Upgrade the BE2010 server (let's call it old-server) to BE2012 Add old-server to CASO and centralise (distribute?) the database & catalogs Move the tape library to one of the other BE2012 media servers Test that the new server can do restores from old tapes Remove old-server (will this remove the catalogs etc.?)
Solved
rrolling
11 years ago Place Backup Exec
1.9KViews
0likes
14Comments