OUTLOOK: Can't open archived/stored emails
Hello, Since this week Microsoft updates, Outlook (2010/2016) can't open archived/stored items.Maybe, Outlook is blocking VBScript of custom forms. I'm using EV Client 10/11. To view an email, the users must "restore" to the mailbox and then open it. The message is: This item has been archived by Enterprise Vault. Click here to view the original item(this link doesn't work). Thank you.
Opening archived items with the 8 SP 4 client
One of the newest entries on the late breaking news article for EV 8 SP 4 (http://seer.entsupport.symantec.com/docs/350361.htm) is an issue relating to opening archived items with the 8 SP 4 client when you have those items in Vault Cache. The issue that the item doesn't get pulled from your Vault Cache, it's downloaded on the fly from the EV server.