Forum Discussion

vivavilla's avatar
vivavilla
Level 3
14 years ago

EV not automatically archiving

Hi all, hoping someone can help here. EV doesn't seem to want to archive emails automatically anymore. Here's what's been happening:   I enabled a user for archiving about a week or so ago. Thing...
Enterprise Vault
Information Governance
  • Wayne_Humphrey's avatar
    Wayne_Humphrey
    14 years ago

     

    To be honist it looks ok to me
     
    7  Folders scanned
    32443  Items checked for eligibility for archiving (IsEligible)
    742  items not archived because they are 'unread'
    742  Shortcuts checked and will not be deleted because they are not old enough to be deleted
     
    CArchivingAgent::isEligibleForArchive -Either the item is a document or it doesn't have an attachment. UserMailbox=[/o=xx/ou=xx/cn=xx/cn=xx.Javed] MsgTitle= [Conversation with xxx Hickman, xxx Javed]
     
    Please verify that some of those messages do have attached documents?
vivavilla's avatar
vivavilla
Level 3
14 years ago

Attached the log. I'm no expert but it does look as though it's scanning the emails, just not finding any to archive (I have enabled the option to only archive emails with attachments).