CA 10 Searches do not start
I installed and configured CA 10.0.4. I created a couple searchesunder the application tab but they are not showing up under the Monitor tab. I created a daily search with a schedule and it hasn't done anything. Io also created an immediate search to search for everything from 2013 and after I submitted the search it didn't start and I'm unable to find any searches under the monitor tab. Not sure what I could be missing... I'm also unable to delete the searches.Solved1KViews1like1Comment
After Upgrade to 10.0.4 Compliance Accelerator is seeing 10.0.3 binaries
I upgraded CA and DA to 10.0.4 and all was well and then upgraded Enterprise Vault to 10.0.4. Though the accelerator service starts I get errors when the client attempts to retrieve instances A problem occured while retrieving the list of instances from 'server' localhost. The Accelerator service is either not running or the server could not be contacted. The event viewer has the following two entries Event ID 201 APP Undefined - Initialisation of the Accelerator Manager Failed. System.IO.FileLoadException: Could not load file or assembly 'KVS.EnterpriseVault.ProcessManagement, Version=10.0.3.0, Culture=neutral, PublicKeyToken=26c5e2ccf2b9267c' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) File name: 'KVS.EnterpriseVault.ProcessManagement, Version=10.0.3.0, Culture=neutral, PublicKeyToken=26c5e2ccf2b9267c' ---> System.IO.FileLoadException: Could not load file or assembly 'KVS.EnterpriseVault.ProcessManagement, Version=10.0.4.0, Culture=neutral, PublicKeyToken=26c5e2ccf2b9267c' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) File name: 'KVS.EnterpriseVault.ProcessManagement, Version=10.0.4.0, Culture=neutral, PublicKeyToken=26c5e2ccf2b9267c' WRN: Assembly binding logging is turned OFF. To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1. Note: There is some performance penalty associated with assembly bind failure logging. To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog]. at KVS.Accelerator.Server.Manager..ctor(ApplicationStartup Force_AS, ApplicationStartup Force_ATM, ApplicationStartup Force_Analytics) at KVS.Accelerator.Server.Manager..ctor() at KVS.Accelerator.Server.AcceleratorManager.OnStart(String[] args) Event ID 203 APP Undefined - Error when stopping the Accelerator Manager Service. System.NullReferenceException: Object reference not set to an instance of an object. at KVS.Accelerator.Server.AcceleratorManager.OnStop() As per control panel the versions of software installed are CA 10.04.1060 (install date 23/10/2013) EV 10.04.1189 (install date 12/03/2014) Any help would be much appreciated.Solved1.3KViews0likes2CommentsCompliance Accelerator 9.0.4 Reporting
I recently installed and configured Compliance Accelerator 9.0.4 but I need to get reporting up and running. When I go to the reporting tab it says "Disconnected from report server". I'm assuming I need to install SQL Reporting services. I was hoping someone could provide me a KB article for configuring CA reporting.Solved775Views1like2CommentsCompliance Accelerator 9.0 configuration
I installed Compliance Accelerator and I created a new search under the Application Tab and let it run and it finished successfully. However when I go to the Review tab it says "No Items Avaliable" so I'm wondering what I'm missing...Solved1.5KViews1like10Comments
CA Unable to modify a search thats setup
We are running CA 10.0.4 and have searches setup on a daily schedule to collect the emails against the hotword for the compliance team to review. They have started providing email addresses to block, so i can see we need to do this under the freeform email addresses area. I created a new search to test this, which is fine and works - but I am unable to go back into the search and modify the email exclusions to include any new ones that they add.. I have created a new role that has all the permissions selected and it still doesnt allow me to modify the search. Is this a restriction of the product or is there a way to do this and to also remove old searches under the search screen in Departments? Any assistance gratefully recieved!Solved1.1KViews0likes3Comments
CA servers in different sites\physical locations
Hi, New to CA, but not EV. Planning an installation for a large customer with EV and Exchangein 3 geographically seperate locations\datacenters. Not sure yet if we'll have journal archiving in all 3 sites, but there will be in at least one. EV archving from Exchange 2010 mailboxes will be configured at each site. What is the best practice for the location of the CA server(s)? CA will be targeting all archived users in all regions. Should we have a CA server in every site? Lets say we'll have around 10,000 mailboxes in each site with 100% of them being archived. Thanks, Mitchell.Solved627Views0likes1CommentCompliance Accelerator Cannot Connect to server
I upated Enterprise Vault 9.0 to 9.0 SP4 last night. I then updated Compliance accelerator as well. Now when I try to login from the Compliance Accelerator Client I receive a message that says "Cannot connect to server - The server is in the process of being upgraded, please try again later." I rebooted the EV servers and that didn't have any effect. Any ideas as what's causing the issue? All the services are running and when I login to Enterprise Vault it shows that it's been updated to the latest version.Solved636Views0likes3Comments
CA or DA Hardware Load Balancing
Hi Does anyone know whether hardware load balancers (F5 Big-IP for example) are supported with multiple CA or multiple DA servers as a way to do load-balancing and High Availability at the same time? The Install Guides for both products mention Windows Network Load Balancing as the only option, but I'm wondering if there are other options available. For example, if we install 2 CA servers and configure them both to use the same Configuration and Customer databases (by creating the DBs while configuring the first server and choosing "use existing DB" while configuring the second server), could we use F5 or even a simple DNS round-robin to distribute the load? I know you can configure the CA server names both in the AcceleratorClient.Exe.Config file as well as the StartupPreferences.xml files but wondering if anyone has tested such a scenario. Thanks, FremontSolved839Views0likes3Comments
CA install errors
I'm installing CA v10 on a new W2k8r2 server. EV9sp1 installed (not configured) and all other pre-reqs set. I'm getting error id 372 and 364 when the Accleerator Manager Service is started and cannot open the EVBAAdmin website. BTW, I got the same errors when attempting to install CA9sp1 on a running EV9sp1/W2k3sp2 server that is running a Journal Archive Task. What am I missing?Solved803Views0likes9Commentsuploading compliance accelerator reports templates
Hi Friends, now i am evaluating Enterprise Vault 8.0 SP1 in test environment. i have one forest and 4 child domain. i installing Symantec EVin one of child domain exchange server. it is exchange 2007. i have successfully configured mailbox archiving and also i tested mails. now i configuring Compliance accelerator in the same EVbox. i installed compliance accelerator and created system and customer database. now i try to upload reports templates. but i get error request timed out and then Exception through out. please help me to configure Compliance accelerator. OS : Windows 2003 with SP2 and DB : SQL 2005 with SP2 Regards Kesavan944Views0likes5Comments