Invalid Tape Command
Hey guys, I am having an interesting problem with one of my backups that has beenquite frustrating lately. Just to give you a rundown of our setup: I have a Backup Exec 3600 Appliance backingup 7 servers, including 2 Exchange Servers and a DAG setup. It is setto backup to disk (itself) and then duplicate to an HP LTO-6 tape drive. Until the past few weeks, everything has been working flawlessly. Recently, I am getting an error on the duplicate portion for one of the Exchange servers. The error is: Storage device "Tape drive 0004" reported an error on a request to read data from media. Error reported: Incorrect function. V-79-57344-3403014.0.1798.1364eng-ntfs-setcopyV-79-57344-34030ENRetailWindows_V-6.1.7601_SP-1.0_PL-0x2_SU-0x110_PT-0x3 - An invalid command was sent to the storage device. The storage device may no longer be accessible to the operating system. Review the event logs for more information. All other servers are backing up and duplicating fine. This particular server always has a successful backup but constantly fails on the duplicate with this error. I have tried multiple things, from switching up the order that the servers backup, to completely redoing the jobs. The tape drive is fairly new and works flawlessly with all the other servers backing up to it, so I don't think it is to blame. Any ideas?712Views0likes3Comments
Client-Side/Server-Side Deduplication option is missing
Hi, I have the BE 3600 Appliance and I have recently upgraded it to BE2014 (BE 3600 Appliance R3). I have removed all backup jobs and set it from scratch. The backups are running from a several days. I realized that I did not set client-side deduplication option for a few servers and when I tried to edit the backup job I found that the deduplication option is missing. I did not see the deduplication option under: click Edit Backups -> click on the job that I wanted to edit -> Edit -> Storage how to change deduplication option in BackupExec 2014 ? Is this a bug or this option changed the place ? Regards, P1.3KViews1like4Comments
Appliance WebUI does not display information
Hello We are using BE3600R2 and whenever we using WebUI we are unable to find details related to Disk Raid Battery It says No disk No Raid and No battery. Please find the attached screenshot for more information. Thank you in advanceSolved912Views1like3CommentsDedupe doesn't seem to be working properly 3600 R3 was R2
Appliance was R2, was upgrading to R3 twice, once in September and once again at the end of October. Ops center crashed on the first appliance. 3 months ago I was sitting at 2.3 to 2.5TB of dedupe storage at a 16.1:1 ratio, this was directly before the first upgrade. So I had about 37.03-40.25TB of hydrated data. Since then I obviously have upgraded the appliance on around Sept 16. Looking in the adamm.log is where you can really tell it starts to grow from that point until now, because within 2 weeks it climbed a TB. Now I am at 4.88 TB and about to fill up the storage. I am manually having to delete the oldest backups sets trying to reclaim some data. My dedupe ratio is now at 10:1. Since I have only jumped up 7-8TB of hydrated data, but yet have doubled the amount of space taken up with the dedupe something seems wrong. I have only added 3 servers to the mix since Sept 16th, which each house about 50GB of data. All jobs follow a basic template with a few being different: 1 full a month with differentials in between. The fulls kept for 95 days and the differentials kept for 32 days. I have a ticket open on this but the tech doesn't believe anything is wrong. We looked in the audit log and it show media being reclaimed and deleted, but I don't think this is a consistent case. Right now I have a lot of Expired backup sets that are not being deleted. Some I think are being affected by the known bug that is not deleting backup sets that were taken with 2012. Other though I expired yesterday morning and they are still there, other are deleted right away. My environment is all Windows. I have almost half 2012R2, almost half 2003 and a couple of 2008 and 2 Windows 7. I only have 2 or 3 out of 20 servers being backed up that have more than 100GB on them and only 10 of the have more than 50GB. One of the ones with more than 100GB has 800GB of data on it, 1/4 of it being pictures which I know do not dedupe well, but this servers was being backed up pre upgrade to 2012 with no issues. The other server having more than 100GB of data is a file server with 200-300 GB on it, which resides on a windows dedupe storage which takes it down to 150-200GB. To me there is no way, in my environment that going from 37-40TB of hydrated data/2.3-2.4TB dedupe at 16.1:1 ratio, and it sat this way for 4 months leading up to the 2014 upgrade.....to 47-48TB of hydrated data with 4.88Tb when deduped at 10:1 ratio within 2 months of the upgrade is correct. The only reason I haven't filled up my dedupe yet is I am manually expiring backup sets. But it is still climbing and the dedupe ratio is going down and I won't be able to fight it off for longer without doing more drastic expirations. Is anyone else experiencing something similar? Is there anymore information I can give that would help?823Views0likes4CommentsError backup Hyper-V 2012
I have the following error message on two HyperV-V 2012 platforms have reinstalled twice agents and error, which could not be removed? Backup- VRTSRV::\\H----------\Hyper-V?HA?VM\SRDCHM02 Unable to attach to . V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Agent for Windows. The correct version of the Agent for Windows must be running on the target computer. Backup- VRTSRV::\\H---------\Hyper-V?HA?VM\SRPRINTHM01 Unable to attach to . V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Agent for Windows. The correct version of the Agent for Windows must be running on the target computer. Exceptions Backup V-79-57344-34009 - An error was encountered creating on-disk catalog. If this is an incremental backup, cataloging of the generated media may not work correctly. V-79-57344-34009 - An error was encountered creating on-disk catalog. If this is an incremental backup, cataloging of the generated media may not work correctly.Solved699Views0likes2CommentsBE 3600 R2 Appliance SSD and Deduplication Issues
Hello People, Its been a while since i came on connect. I am at it again with issues as listed below. 1. 80GB SSD disk does not show as RAID on the list, only the dedup RAID 5 shows. 2. Appliance Deduplication storage shows as offline after I upgraded the BE 2012 to SP4 and installed Windows updates. See screenshots below. What can i do please i am at a site at the moment. Thank you guys for your usual support.Solved1.4KViews2likes10Comments
WEB page for Symantec Backup Exec Appliance 3600
I configure new appliance Symantec Backup Exec 3600, it was working fine .. I can login through WEB page but all of sudden it stops. I can ping the device but can not connect through WEB Page. Please advice to fix it at soonest.975Views0likes8CommentsBackup Exec 2012
Hi, We have backup exec 2012 running in our environment, we have tape as storage. During the weekend the full backup of all machines/servers takes more than 48 hours, we are taking the backup directly on tape. What I want is to take the backup on the appliance storage and then transfer that backup to tape !! If I achieve this, following would be in our possession, correct me if I am wrong !! 1)It will bring down the time taken by full backup. 2)the full backup will be redundunt, i.e. on tape and on appliance. 3)If we get a restore request we would not be required to bring the tape from remote location and insert it to tape drive.Solved534Views0likes3Comments
Account for netbackup appliance 5220 GUI
Hi , i have configured a new appliance 5220 ..... jus wanted to know is it possible to create another user account for appliance GUI login other than default admin account if yes please do share the process or procedure Regards, SurenderSolved1KViews0likes1Comment