Outlook Shared Mailbox Vault
I’m running into one hold up with how I need to use the Vault of a Shared Mailbox. When logged into Outlook as the shared mailbox profile everything works as expected, I can move emails into the Vault, delete emails in the Vault, etc. However, when I’m logged into Outlook with my individual profile I cannot add emails to the shared mailbox vault. I can see At the very minimum I need to be able to have everyone with access to the shared mailbox be able to put emails into the shared vault while logged into outlook under their individual profiles. Ideally all shared mailbox users would also be able to delete email from the shared mailbox vault while logged into with their individual profiles. Is it possible to set the Vault up this way? Thanks. - S. N.Solved2.6KViews0likes7CommentsExport journal to PST failing
Hi, all. I need to export our journal archive into PST files to migrate it to MIMECast. I've already exported 201 GB of personal archives into PSTs with no problems. Whenever I do the journal account, it gets to PST number 28 (about 15GB) and fails. I rang Symantec. The only solution they had was to break down the export into smaller chunks. Fine, but I tried a chunk that was 15 days long and that failed. We've got three years' worth of journaling, and I don't fancy having to start a new export task for every 10 day period. Also, to use that method would mean moving each set of archives into a new folder, so that it won't append the next set of e-mails to the last of the PSTs in the same folder. That method would lead to file naming issues. Whilst the export is going on, the available system memory in taskmanager is slowly going down. It then fails and the available memory creeps back up. I've now got an 80GB page file. The Symantec guy said adding more virtual memory would extend the amount of achives it could do before crashing, but it didn't change anything. I tried tweaking the PST file size. I tried 200MB and it only exported 2 GB before failing. I didn't see the system memory state that time. Is there any way around this? My server spec is: Dell Poweredge 2950 x86 4x Xeon 2.66 4GB RAM Windows 2003 SP2 Standard EV 8 - Service Pack applied but I can't tell which one. Event Viewer has this: Export Archive Report Export status: Incomplete Processing aborted due to an unrecoverable error. Many thanks, guys. TomSolved1.5KViews0likes5CommentsQuerying Archive/mailbox size from EV SQL server
I'm trying to create a inventory of the archives in our EV environment. I'm looking for a way to find out the size of the archive related to a Exchange(2003) mailbox. 1. Is the size of the archive ( sum of size of themails archived per mailbox) stored in any format in EV SQL server? 2. OR The only way to find out the total size of the mailbox(items) in the archiveis by finding the individual mailbox items and them getting a sum of their sizes? Please assist with any tips that are possible. >>>Please suggest the correct forum stream if this is out of scope here.<<< Thanks,Solved1.2KViews1like2CommentsSEV 8 Collection and empty folders
We have collections enabled on our journaling stores. the information is collected and stored in cab files correctlybut the original folders structure stay intact. These folders are empty and don’t seem to be used. We use netbackup for backup. Netbackup spends hours just crawling these empty folders. Is there an easy way of getting rid of these folders? Can I just delete them?Solved1.1KViews0likes4CommentsEV on distributed Exchange Environnement
Hi, I 'm trying to install EV on a distributed Exchange Environnement composed of 1 server handling the CAS/Hub Roles and 1 server handling the mailbox role. Until trying to access on archived mail from OWA, I had no trouble. But since I wanted to search the vault or do a manual archive troubkles begun, only becaus I don't have the enterprise vault butons displayed on my owa web page. Test the config with evort which said that I have problems with webdav virtual dir Populate WebDAV Settings Report Mailbox Server ECH-MBX The CAS Server cannot communicate with the Mailbox Server due to Web site binding configuration. Install a certificate on the Mailbox Server and configure SSL. More information... Exchange Server 2007 configuration Name Role Serial Number Status + ECH-CAS CAS, HubTransport Version 8.3 (Build 30083.6) Failed - Virtual Directory(Failed) Site Id + ECH-MBX Mailbox Version 8.3 (Build 30083.6) Failed - Virtual Directory(Failed) How can I go through those errors and finish my installation ? I Put the EnterpriseVault_WebDAVRequestProtocol to http wihch solve one error but i still have those 2 ones and I can't find a solution. Many thanks RegardsSolved1KViews0likes7CommentsVaulted emails and delegations
Hi. We have users who receive delegation to other users emails. Our domain policy is vaulting the emails after 90 days. When the user goes into the vaulted emails that have been vaulted under someone else's username, they are not able to download the attachments. It seems like the text is viewable, but not the attachments - which is a big deal because a lot of what we do is being emailed to us in either pdf or jpg format. We are using Ent Vault v10.2. Even when the user is given the permissions on the exchange server for delegation AND permission to open the vaulted item, they still cannot get the attachment. Has anyone else seen this before? Any help would be greatly appreciated!Solved706Views0likes1CommentManaged Retention Folders and Expiry
Hello All, I have a quick question and I am new to EV so please bare with me. Currently our organization has a default retention policy for all messages that retains forever and Expiry is disabled. Exchange 2007 Managed Custom Folders have been deployed and have synchronized with EV. My question is, if the managed folder has a retention of 2 years and a user moves a non-archived message (older then two years)from a PST into this managed folder and is then archived by EV,will the message be deleted or will the default retention policy apply? Thanks. JSSolved621Views0likes1CommentEV icons/button missing on OWA page
Hi, I am new to EV, Exchange and IIS server. I have installed exchange 2007 with OWA extensions in one server and EV(I believe its 2007)on another server - all are windows 2008 and IIS 7 servers My requirement is that I need to run OWA application pool with an identity and Windows authentication needs to be enabled all the time. When I run OWA app pool with custom identity (with admin permissions, added into act as operations system, log on as service, given full permission on C drive on exchange and EV servers) the EV icons are missing on OWA site. But when I run the OWA app pool with localsystem(default) account I am getting the button as usual. Appreciate if some one can help me to solve this. Thanks. I am getting internal 500 error when I run OWA pool with custom identity. Here is the log Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (500) Internal Server Error. at System.Net.HttpWebRequest.GetResponse() at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVRequest.Send() I have tried: -- reinstall EV extension for owa -- updated web.config with <add key="EnterpriseVault_ResourceVersion" value="v8.0.4.1991" /> <add key="EnterpriseVault_WebDAVRequestProtocol" value="https" /> <add key="EnterpriseVault_WebDAVRequestHost" value="exchange fqdn"/> <add key="EnterpriseVault_ExchangeWebServicesUrl" value="https://exchange/ews/exchange.asmx"/> <add key="EnterpriseVault_UseExternalWebAppUrl" value="True"/> <add key="EnterpriseVault_ExternalWebAppUrl" value="Https:/enterprisevault"/> <add key="EnterpriseVault_LogEnabled" value="true" /> <add key="EnterpriseVault_LogFolder" value="C:\Program Files\Enterprise Vault\OWA 2007\Logs\" /> <add key="EnterpriseVault_HttpWebRequestTimeout" value="60000" /> --setup constraint delegation from Exchange server to EnteprriseVault server (selected http type) None of them solved my problem. ------------------------------------------------------------------------------------------------------------------------------------------------------- When I turn off windows authentication in exchange and enterprisevault IIS servers I am getting following error. 28/04/2011 3:10:39 PM [4512,3] [WebDAVRequest::Send] Adding Depth header: 0 28/04/2011 3:10:39 PM [4512,3] [WebDAVRequest::Send] Request body: <?xml version="1.0"?><d:propfind xmlns:d="DAV:" ><d:prop><u:inbox xmlns:u="urn:schemas:httpmail:" /></d:prop></d:propfind> 28/04/2011 3:10:39 PM [4512,3] [WebDAVRequest::Send] Exception sending WebDAV request: System.Net.WebException: The remote server returned an error: (401) Unauthorized. ---> System.ComponentModel.Win32Exception: The target principal name is incorrect at System.Net.NTAuthentication.GetOutgoingBlob(Byte[] incomingBlob, Boolean throwOnError, SecurityStatus& statusCode) at System.Net.NTAuthentication.GetOutgoingBlob(String incomingBlob) at System.Net.NegotiateClient.DoAuthenticate(String challenge, WebRequest webRequest, ICredentials credentials, Boolean preAuthenticate) at System.Net.NegotiateClient.Authenticate(String challenge, WebRequest webRequest, ICredentials credentials) at System.Net.AuthenticationManager.Authenticate(String challenge, WebRequest request, ICredentials credentials) at System.Net.AuthenticationState.AttemptAuthenticate(HttpWebRequest httpWebRequest, ICredentials authInfo) at System.Net.HttpWebRequest.CheckResubmitForAuth() at System.Net.HttpWebRequest.CheckResubmit(Exception& e) --- End of inner exception stack trace --- at System.Net.HttpWebRequest.GetResponse() at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVRequest.Send() 28/04/2011 3:10:39 PM [4512,3] [EVContext::LoadHiddenSettings] Exception loading hidden settings: 28/04/2011 3:10:39 PM [4512,3] [EVContext::LoadHiddenSettings] System.NullReferenceException: Object reference not set to an instance of an object. at Symantec.EnterpriseVault.Owa.ExchangeStoreAccess.WebDAVHelpers.GetEVHiddenMessageId(Log oLog, EVContext oEVContext) at Symantec.EnterpriseVault.Owa.Core.EVContext.LoadHiddenSettings(Log oLog, Boolean brefresh) 28/04/2011 3:10:39 PM [4512,3] [EVContext::LoadHiddenSettings] Using default settings 28/04/2011 3:10:39 PM [4512,3] [EVContext::ResetHiddenSettings] Resetting hidden settings to defaults 28/04/2011 3:10:39 PM [4512,3] [EVContext::LogHiddenSettings] Mailbox Settings loaded at: Monday, 1 January 0001, 12:00:00 AM 28/04/2011 3:10:39 PM [4512,3] [EVContext::LogHiddenSettings] Enabled for archiving: Never Enabled When I enteredhttps://exchange/ews/exchange.asmxin IE it works fine andhttps://exchange fqdn/exchange/APP_EVault@egpcore.egp.qld.gov.auit throws basic login page if windows auth is not enabled, works fine once key in the credentials In both cases, with or without windows authentication I am getting different errors. But when I run OWA application pool with localsystem account everything works fine. Any idea how to fix this?546Views0likes3Comments