Forum Discussion

Planters's avatar
Planters
Level 5
13 years ago

media write error(84)

I have Netbackup server with version 6.0 which is very small environment. It have only one drive, today i saw all jobs are failed with 800 error. I have checked and found the drive was down. I made t...
7.1.x and Earlier
Backing Up
Backup and Recovery
NetBackup
Troubleshooting
  • Marianne's avatar
    Marianne
    13 years ago

    See http://support.microsoft.com/kb/154690

    How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages

    Event ID 15 indicates that the device is not ready. This can be the result of SCSI host adapter configuration issues or other problems. Check with the manufacturer for updated firmware, drivers, or known issues. This could also indicate a malfunctioning device. This error occurs at the device level.

    In almost all cases, these messages are being posted due to hardware problems with either the controller or, more likely, a device that is attached to the controller in question. The hardware problems can be associated with poor cabling, incorrect termination or transfer rate settings, lazy or slow device responses to relinquish the SCSI bus, a faulty device, or, in very rare cases, a poorly written device driver.

Marianne's avatar
Marianne
Level 6
13 years ago

See http://support.microsoft.com/kb/154690

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages

Event ID 15 indicates that the device is not ready. This can be the result of SCSI host adapter configuration issues or other problems. Check with the manufacturer for updated firmware, drivers, or known issues. This could also indicate a malfunctioning device. This error occurs at the device level.

In almost all cases, these messages are being posted due to hardware problems with either the controller or, more likely, a device that is attached to the controller in question. The hardware problems can be associated with poor cabling, incorrect termination or transfer rate settings, lazy or slow device responses to relinquish the SCSI bus, a faulty device, or, in very rare cases, a poorly written device driver.